Krishna Singu
Lewis Center,OH
Overview
7
7
years of professional experience
1
1
Certification
Work History
Workday Functional Support Analyst
Platina Technologies Inc
02.2023 - Current
- Conducted ongoing assessments of Workday configurations across HCM-related modules to identify design gaps, inefficiencies, and misalignment with business requirements.
- Performed end-to-end reviews of supervisory organizations, position management, eligibility rules, and business process frameworks, recommending remediation actions to improve platform stability and usability.
- Partnered with stakeholders to analyze recurring issues, identify root causes, and define corrective actions aligned with Workday leading practices.
- Developed ticket trend dashboards and audit reports used by leadership to prioritize remediation initiatives and optimization efforts.
- Collaborated with cross-functional teams to document findings, configuration impacts, and recommended next steps for phased improvements.
- Supported Workday security audits and escalation reviews, contributing to risk mitigation and governance improvements.
Workday Support Analyst
SailPoint Technologies
05.2022 - 02.2023
- Supported platform optimization through systematic review of Workday business process configurations, condition rules, and eligibility logic.
- Conducted data audits and validation checks to identify inconsistencies and configuration-driven errors prior to payroll and downstream processing.
- Partnered with HR, Payroll, and external vendors to evaluate end-to-end process flows and recommend configuration or process improvements.
- Documented findings and remediation steps through SOPs, contributing to long-term operational stability and reduced rework.
- Supported testing cycles related to configuration changes and annual events, ensuring accuracy and alignment with business requirements.
- Provided technical support for identity governance solutions, enhancing user experience and operational efficiency.
Workday HRIS Analyst
Illumina Biotechnology
08.2021 - 04.2022
- Participated in platform health reviews focused on staffing structures, job profiles, cost centers, and organizational data integrity.
- Performed audits of Workday security groups and configuration to identify conflicts and recommend corrective actions.
- Built custom reports and dashboards to support leadership decision-making and workforce planning.
- Supported Workday release testing and regression validation, documenting issues and remediation recommendations.
- Collaborated with HR leadership to assess complex staffing and organizational change scenarios within Workday.
HRIS / Data Analyst
EFFTRONICS SYSTEMS
02.2019 - 07.2021
- Conducted data validation and structural reviews across Workday datasets to support reporting accuracy and operational readiness.
- Assisted with mass data updates and configuration adjustments using EIBs.
- Analyzed recurring system issues and partnered with business users to recommend process and configuration improvements.
- Built analytical dashboards to highlight trends, risks, and optimization opportunities.
Intern
GK Technologies
04.2019 - 08.2020
- Created automated dashboards and HR reports.
- Supported Workday reports for staffing and workforce data.
- Assisted users with job change, supervisory org, and approval issues.
- Coordinated configuration request workflows and follow-ups.
- Performed data validation and cleanup on HR datasets to improve report accuracy and reliability.
Education
M.S. - Information Technology & Project Management
St Francis College
Brooklyn, NY01.2024
B.S. - Computer Science & Engineering
Acharya Nagarjuna University
Guntur01.2020
Skills
- Verbal and Written Communication
- Workday HCM
- Workday Ticket Support (2nd/3rd Level)
- Supervisory Org
- Position Management
- Business Processes (Hire, Job Change, Termination, Benefits Events)
- Benefits
- Payroll
- Absence
- Time Tracking
- Learning
- Integration Recognition (EIB, Studio, Core Connectors)
- Workday Security Awareness
- Security Group Audits
- Reporting & Dashboards
- Calculated Fields (basic)
- Data Audits & Validations
- Workday Release Testing
- Excel (VLOOKUP, Pivot Tables)
- SQL (basic queries)
- Python (data handling basics)
- Tableau
- HR & Payroll Data Analysis
- Documentation & SOPs
- Communication
- Stakeholder Management
- SLA Management
- Cross-functional Collaboration
Certification
- Machine Learning (Stanford)
- Data Structures in C++ (UIUC)
- Data Science Math (Duke)
Timeline
Workday Functional Support Analyst
Platina Technologies Inc
02.2023 - Current
Workday Support Analyst
SailPoint Technologies
05.2022 - 02.2023
Workday HRIS Analyst
Illumina Biotechnology
08.2021 - 04.2022
Intern
GK Technologies
04.2019 - 08.2020
HRIS / Data Analyst
EFFTRONICS SYSTEMS
02.2019 - 07.2021
M.S. - Information Technology & Project Management
St Francis College
B.S. - Computer Science & Engineering
Acharya Nagarjuna University
COURSEWORK
- Project Management Foundations – Planning, scheduling, project lifecycle, stakeholder communication
- HR Systems & Process Optimization – HRIS workflows, configuration basics, process streamlining
- Business Process Modeling – As-is/to-be mapping, workflow design, approvals and routing
- Workforce Planning – Headcount planning, capacity analysis, workforce forecasting
- Risk Analysis – Risk identification, qualitative/quantitative assessment, mitigation strategies
- Process Improvement – Root cause analysis, continuous improvement, quality management