KRISHNA REDDY ESIREDDY
Albany,NY
Summary
A Certified PMP and accomplished Expert Project Manager with 12 years of experience in IT project management, operations, banking & finance, public health, and client services. Proven ability to develop and execute change management strategies, driving continuous improvements in efficiency, on-time delivery, and cost optimization. A detail-oriented, adaptable, and strategic professional with a strong focus on stakeholder engagement, client satisfaction, and business transformation. Passionate about innovation, collaboration, teamwork, and continuous learning, consistently delivering results that align with organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Expert Project Manager
STATE OF NEW YORK - DEPARTMENT OF HEALTH
New York, USA
10.2023 - 03.2025
- Provided strategic oversight and leadership for the development of health emergency preparedness applications like SMART, MERITS, and IHANS ensuring alignment with public health objectives and regulatory standards
- Successfully managed client onboarding for public health applications
- Directed multiple cross-functional teams of 72 members, including Assistant project managers, business analysts, Testers, and development teams, to successfully execute product roadmaps and deliverables
- Optimized stakeholder engagement, gathering and refining functional/non-functional requirements, leading to a 35% reduction in development rework and improved system usability
- Oversaw budget planning, financial forecasting, and resource allocation, optimizing costs while maintaining project efficiency
- Directed risk management and compliance efforts, ensuring adherence to state regulations, data security policies, and HIPAA guidelines
- Drove Agile transformation and hybrid project management methodologies, ensuring teams followed best practices that increased team productivity by 30% and accelerated product delivery
- Championed change management and training initiatives, achieving 80% user adoption within the first three months post-implementation
Sr Project Manager / Agile coach/ Sr Scrum Master
STATE OF NEW YORK - DEPARTMENT OF HEALTH
New York, USA
02.2022 - 10.2023
- Led the end-to-end development and implementation of the Health Commerce System (HCS), serving as a centralized software application directory for NYS DOH, ensuring seamless integration of public health applications, compliance with regulatory standards, and enhanced user accessibility
- Defined clear team roles and fostered project ownership, increasing team accountability and improving sprint completion rates by 30%
- Guided Product Owners in refining story writing, feature discovery, and requirements gathering, leading to a 20% reduction in time-to-delivery
- Trained new team members on Agile principles and Scrum framework, achieving 100% successful transitioning teams from Waterfall to Agile methodology
- Utilized JIRA for user story tracking, defect management, and sprint progress monitoring to drive project transparency
- Optimized value delivery by overseeing deployments, unit testing, system integration testing, regression testing, and end-to-end UAT, reducing post-deployment defects by 31%
- Guided teams in creating clear, concise backlog items and coached Product Owners on the INVEST model, leading to a 30% reduction in backlog refinement time and better-defined acceptance criteria
Project Leader/ Scrum Master
STATESTREET CORPORATE SERVICES
Hyderabad, India
09.2018 - 12.2021
- Managed end-to-end delivery of Salesforce projects, overseeing planning, assessment, design, development, integration, testing, and deployment for Sales Cloud and Service Cloud solutions
- Conducted training sessions for 250+ employees on Salesforce tools, enhancing operational efficiency by 65% within six months
- Managed the planning and implementation of State Street Bank (SSB) trading applications for key financial investment management products, including Derivatives, Money Markets, Fixed Income, and Investment Portfolio Management, at a program level
- Conducted project requirements gathering, scope management, risk mitigation, and issue resolution, ensuring alignment with business objectives and Agile best practices
- Facilitated high-level meetings with senior management to develop and maintain end-to-end project plans, ensuring stakeholder buy-in on scope, timelines, cost, risk, and quality
- Maintained and reviewed RAIC logs (Risks, Assumptions, Issues, and Changes), master schedules, milestone charts, and program boards to drive issue resolution at the Steering Committee level
- Led Agile ceremonies (daily stand-ups, sprint planning, retrospectives), ensuring smooth execution and fostering collaboration across teams
- Received the 'Best Innovative Project of the Year - 2019' award for eliminating operational risks and manual interventions in business-as-usual (BAU) activities
- Awarded multiple BRAVO awards for demonstrating ownership and accountability in delivering critical projects on time during the COVID-19 pandemic
Prime Client Services - Senior Process Executive (Sr. Project Coordinator)
COGNIZANT TECHNOLOGY SOLUTIONS
Hyderabad, India
08.2016 - 09.2018
- Provided project management support by overseeing project scheduling and maintaining RAIC logs (Risks, Assumptions, Issues, Changes), ensuring seamless execution and minimizing project roadblocks
- Assisted in developing key project documentation, including Project Plans, Charters, SOWs, Scope, Risk, and Budget documents, ensuring alignment with business objectives and regulatory compliance
- Supported the Project Manager in preparing status reports, meeting agendas, and project dashboards to improve project visibility and decision-making
- Contributed to weekly project updates by analyzing data and providing actionable insights to senior leadership for effective risk mitigation
- Oversaw change control processes, documenting and managing all Change Requests within the Change Management Log, ensuring timely approvals and mitigating project risks
- Supported Quality Assurance and Risk Identification by proactively managing project risks, leading to improved compliance with scope, budget, and timelines
- Created and managed Features and User Stories in JIRA, breaking down work requests based on project schedules and ensuring Agile best practices were followed
- Managed project documentation, facilitated requirement gathering from stakeholders, and led PMO Steering Committee meetings to ensure strategic alignment, optimize project priorities, and enhance cross-functional collaboration
Project Management - Senior Team member
BANK OF AMERICA
Hyderabad, India
09.2012 - 12.2015
- Supported Project Managers and Leads in successfully executing multiple application migration projects, resulting in seamless transitions, minimized downtime, and enhanced system performance
- Managed project administration tasks, coordinating with project management teams, subcontractors, and clients, leading to streamlined operations, improved efficiency, and timely project execution
- Collaborated with global clients across ASIA, EMEA, and the US, working closely with Front Office teams and Marketers for comprehensive data gathering ensuring accurate decision-making and project alignment with business objectives
- Generated and distributed regular status reports to clients, stakeholders, and senior management, ensuring 100% transparency and alignment with project goals
- Coordinated with business leaders, IT teams, and key stakeholders to define project requirements and facilitate both business and IT solutions
- Monitored project milestones and deliverables, proactively tracking risks, dependencies, and issues while escalating concerns to the Project Manager for timely resolution
- Actively contributed to the Risk Rider team, supporting initiatives focused on Operational Risk and Control, leading to improved compliance, risk mitigation, and strengthened governance frameworks
Education
Master of Business Administration (MBA) -
Jawaharlal Nehru Technological University
Hyderabad, Telangana, India07.2012
Skills
- Project management
- Agile methodologies
- Stakeholder engagement
- Budget planning
- Risk management
- Change management
- Requirements gathering
- Team leadership
- User training
- Data analysis
- Process improvement
- Cross-functional collaboration
- Communication skills
- Time management
- Problem solving
- Expense reports
- Analytical thinking
- Staff training and mentoring
- Multi-unit operations management
- Training & Development
- Multitasking
- Adaptability and flexibility
- Budget control
- Change control operations
- Team bonding
- Performance evaluations
- Root-cause analysis
- Microsoft office suite expert
- Critical thinking
- Client rapport
- Work flow planning
- Performance improvements
- Cross-functional team management
- Critical design review
- Scope implementation
- Deliverable tracking
- Stakeholder management
- Teamwork
- Financial analysis
- Contract negotiation expertise
- Technical presentations
- Presentations
- Detail-oriented
- Advanced problem solving
- Verbal and written communication
- Complex Problem-solving
- Information technology management
- Operational strategy
- Creative thinking
- Interpersonal skills
- Lean management
- Software development lifecycle
- Project management software
- Risk assessment
Certification
- PMP® - Project Management Professional
- PMI® - ACP: Agile Certified Practitioner
- LSSGB® - Lean Six Sigma Green Belt
- LSSBB® - Lean Six Sigma Black Belt
- ITIL® - IT Service Management
- SAFe® 6.0 - Scaled Agile Framework Leading Agilist
- CSM® - Certified Scrum Master
- PMI - Gen AI for Project Managers
Accomplishments
- Best Innovative Project of the Year - 2019 award for eliminating operational risks and manual interventions in business-as-usual (BAU) activities.
- Innovation in Process Improvement Award – Awarded for successfully redesigning core business processes using Lean Six Sigma methodologies, resulting in a 25% reduction in operational waste.
- Client Satisfaction Excellence – Received repeated client commendations and 95%+ satisfaction scores for successful project execution, stakeholder engagement, and delivery quality.
- Awarded multiple BRA VO awards for demonstrating ownership and accountability in delivering critical projects on time during the COVID-19 pandemic.
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Native/ Bilingual
Timeline
Expert Project Manager
STATE OF NEW YORK - DEPARTMENT OF HEALTH
10.2023 - 03.2025
Sr Project Manager / Agile coach/ Sr Scrum Master
STATE OF NEW YORK - DEPARTMENT OF HEALTH
02.2022 - 10.2023
Project Leader/ Scrum Master
STATESTREET CORPORATE SERVICES
09.2018 - 12.2021
Prime Client Services - Senior Process Executive (Sr. Project Coordinator)
COGNIZANT TECHNOLOGY SOLUTIONS
08.2016 - 09.2018
Project Management - Senior Team member
BANK OF AMERICA
09.2012 - 12.2015
Master of Business Administration (MBA) -
Jawaharlal Nehru Technological University
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