Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Krismiyani (Mia) Heacock

Reno,NV

Summary

Senior Software QA Tester with full system development life cycle experience including
designing, developing, and implementing test plans, test cases and test processes.
● Software Development in Test with full software testing life cycle experience
including unit and system test automation, software defect fixes, and web UI automation.
● Hands-on technology professional experience in Automation, QA software testing,
software development, and user-acceptance testing.
● Supported by strong credentials including computer studying at U-Mass Lowell,
with 26 years in the software testing industry, with SQA & Kubernetes certifications, agile
methodologies, monitoring tools, and cross platform skills in windows, linux, and unix.

Overview

17
17
years of professional experience
1
1
Certification

Work History

QA Analyst

AVENU INSIGHTS & ANALYTIC
10.2021 - 08.2024
  • Responsible for writing How To, Test Plan, Test Coverage, Execute, and AUTOMATION for Municipality Payment Services Software such as for Motor Vehicle, Dog Licenses, Property Tax
  • Utility Billing, or Vital Records
  • Report bugs and errors to development teams
  • Help troubleshoot issues
  • Areas of responsibilities: Testing UI, Payment Services which include (Credit Card Manual, Swipe and Scan, ACH, ECheck, Cashiering, Mobile Pay, and Security/Penetration Testing
  • Tools used: DevOps, Visual Studio v22, Nunit, Selenium Driver Manager, MSSQL, Postman, Soap UI, Crystal Report, Telerik Report, Mockplus, Firefox, Chrome, Edge Browsers, POS Device Manager, PAX Device

Sr. Engineer

NETNUMBER, INC
02.2008 - 02.2021
  • Web Automation using Selenium and Java, to run using Selenium Grid environment coupled with Jenkins for the automated and nightly testing build
  • Defect Fixes, System Integration Automation, Unit test automation, API Implementer, Research

Dev. Team - Sr. Engineer

NETNUMBER, INC
01.2017 - 02.2019
  • UI automation process implementer, Sustaining Test Engineer, Authentication Servers Designer, Road to Security Management Expert, PDLC process implementer, Lead junior test engineers

System Management

NETNUMBER, INC
08.2015 - 01.2017
  • First Project: TDM Gateway & Bridge UI Automation, Framework Legacy Regression Automation, Second Project: Application Requirement Scope, UI Automation Process, API Level Automation, Web Accessibility

Senior SQA Engineer

NETNUMBER, INC
02.2008 - 08.2015
  • Responsible for writing How To, Test Plan, Test Coverage, Execute, and AUTOMATION for Addressing and Routing Solution Software to Communication Network Carrier.

Education

No Degree - Mathematic & Computing

Umass Lowell
Lowell, MA

Associate of Arts - Associate of Arts And Sciences

Middlesex Community College
Lowell, MA
05.1997

Skills

  • DevOps, C#, Selenium Driver Manager, MSSQL, SOAP UI, PostMan, Visual Studio 2022, Payment Web Automation using Selenium and Java, to run using Selenium Grid environment coupled with Jenkins for CI/CD automated and nightly testing build Defect Fixes, System Integration Automation, Unit test automation, API Implementer, Research, Senior Software QA Engineer responsible for writing How To, Test Plan, Test Coverage, Execute, and AUTOMATION for Addressing and Routing Solution Software to Communication Network Carrier Web Console, Virtualization, Securities, and Information File Systems Tools used: JIRA, Agile, Selenium & Selenium Grid, Jenkins, Java, Json

Certification

Software QA, Agile, Security

Timeline

QA Analyst

AVENU INSIGHTS & ANALYTIC
10.2021 - 08.2024

Dev. Team - Sr. Engineer

NETNUMBER, INC
01.2017 - 02.2019

System Management

NETNUMBER, INC
08.2015 - 01.2017

Sr. Engineer

NETNUMBER, INC
02.2008 - 02.2021

Senior SQA Engineer

NETNUMBER, INC
02.2008 - 08.2015

No Degree - Mathematic & Computing

Umass Lowell

Associate of Arts - Associate of Arts And Sciences

Middlesex Community College

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Krismiyani (Mia) Heacock