Hi, I’m
Krissta Field
Connersville ,IN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
years of professional experience
Work History
One Solution Logistics
Parts Delivery Driver
08.2022 - 03.2023
Job overview
- Determined parts needed by analyzing information and descriptions provided by customer.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Protected people and equipment from hazardous materials by using correct procedures.
- Signaled workers to discharge, dump or level materials.
- Promoted operational efficiency by maximizing loads on each transfer.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Paramount
Warehouse Associate
04.2022 - 06.2022
Job overview
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Operated tape machines, scales and label printers to package items correctly.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Created shipping labels to complete daily order processing.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
MPW Industrial Services
Factory Worker
07.2020 - 04.2021
Job overview
- Participated in training sessions to enhance skills and knowledge.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Made sure that products were produced on time and are of good quality.
- Loaded and unloaded parts on production line to establish smooth operations.
- Inspected and adjusted work performed to meet expectations.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
Teleservices Direct
Customer Service Representative
07.2017 - 05.2018
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Cross-trained and backed up other customer service managers.
- Maintained up-to-date knowledge of product and service changes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
TACO BELL
Crew
11.2014 - 07.2017
Job overview
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Brewed coffee and tea and changed out drink station syrups.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Replenished serving stations with fresh food and cleaned up spills.
- Stocked shelves to organize aisles in assigned department.
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
- Packaged menu items into bags or trays and placed drink orders into carriers.
PK USA
Stamping
09.2015 - 10.2015
Job overview
- Change press plates, blankets, or cylinders, as required
- Clean or oil presses or make minor repairs, using hand tools
- Clean ink fountains, plates, or printing unit cylinders when press runs are completed.
FIRST CALL TEMP SERVICES
Park 100 packing
11.2014 - 12.2014
Job overview
- Load, unload, or adjust materials or products on conveyors by hand, by using lifts, hoists, and scoops, or by opening gates, chutes, or hoppers.
MCDONALDS
Crew Member
09.2013 - 12.2013
Job overview
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishments
- Answer customers' questions, and provide information on procedures or policies
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Education
BEN DAVIS HIGH SCHOOL, Indianapolis, IN
High School Diploma
05.2011
Skills
- Customer Needs Assessments
- Operational Efficiency
- Credit Card Payments
- Payment Collection
- Order Picking and Processing
- Parts Delivery
- Customer Service
- Delivery Schedule Development
- Signature Verification
- Sales and Promotions
- Customer Relationships
- Food Delivery
Additional Information
- ADDITIONAL SKILLS
Timeline
Parts Delivery Driver
One Solution Logistics
08.2022 - 03.2023
Warehouse Associate
Paramount
04.2022 - 06.2022
Factory Worker
MPW Industrial Services
07.2020 - 04.2021
Customer Service Representative
Teleservices Direct
07.2017 - 05.2018
Stamping
PK USA
09.2015 - 10.2015
Crew
TACO BELL
11.2014 - 07.2017
Park 100 packing
FIRST CALL TEMP SERVICES
11.2014 - 12.2014
Crew Member
MCDONALDS
09.2013 - 12.2013
BEN DAVIS HIGH SCHOOL
High School Diploma
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