Hi, I’m
Krissta Field
Connersville ,IN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
years of professional experience
Work History
One Solution Logistics
Parts Delivery Driver
2022.08 - 2023.03 (7 months)
Job overview
- Determined parts needed by analyzing information and descriptions provided by customer.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Protected people and equipment from hazardous materials by using correct procedures.
- Signaled workers to discharge, dump or level materials.
- Promoted operational efficiency by maximizing loads on each transfer.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Paramount
Warehouse Associate
2022.04 - 2022.06 (2 months)
Job overview
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Operated tape machines, scales and label printers to package items correctly.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Created shipping labels to complete daily order processing.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
MPW Industrial Services
Factory Worker
2020.07 - 2021.04 (9 months)
Job overview
- Participated in training sessions to enhance skills and knowledge.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Made sure that products were produced on time and are of good quality.
- Loaded and unloaded parts on production line to establish smooth operations.
- Inspected and adjusted work performed to meet expectations.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
Teleservices Direct
Customer Service Representative
2017.07 - 2018.05 (10 months)
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Cross-trained and backed up other customer service managers.
- Maintained up-to-date knowledge of product and service changes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
TACO BELL
Crew
2014.11 - 2017.07 (2 years & 8 months)
Job overview
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Brewed coffee and tea and changed out drink station syrups.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Replenished serving stations with fresh food and cleaned up spills.
- Stocked shelves to organize aisles in assigned department.
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
- Packaged menu items into bags or trays and placed drink orders into carriers.
PK USA
Stamping
2015.09 - 2015.10 (1 month)
Job overview
- Change press plates, blankets, or cylinders, as required
- Clean or oil presses or make minor repairs, using hand tools
- Clean ink fountains, plates, or printing unit cylinders when press runs are completed.
FIRST CALL TEMP SERVICES
Park 100 packing
2014.11 - 2014.12 (1 month)
Job overview
- Load, unload, or adjust materials or products on conveyors by hand, by using lifts, hoists, and scoops, or by opening gates, chutes, or hoppers.
MCDONALDS
Crew Member
2013.09 - 2013.12 (3 months)
Job overview
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishments
- Answer customers' questions, and provide information on procedures or policies
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Education
BEN DAVIS HIGH SCHOOL , Indianapolis, IN
High School Diploma
05.2011
Skills
- Customer Needs Assessments
- Operational Efficiency
- Credit Card Payments
- Payment Collection
- Order Picking and Processing
- Parts Delivery
- Customer Service
- Delivery Schedule Development
- Signature Verification
- Sales and Promotions
- Customer Relationships
- Food Delivery
Additional Information
- ADDITIONAL SKILLS
Timeline
Parts Delivery Driver
One Solution Logistics
2022.08 - 2023.03 (7 months)
Warehouse Associate
Paramount
2022.04 - 2022.06 (2 months)
Factory Worker
MPW Industrial Services
2020.07 - 2021.04 (9 months)
Customer Service Representative
Teleservices Direct
2017.07 - 2018.05 (10 months)
Stamping
PK USA
2015.09 - 2015.10 (1 month)
Crew
TACO BELL
2014.11 - 2017.07 (2 years & 8 months)
Park 100 packing
FIRST CALL TEMP SERVICES
2014.11 - 2014.12 (1 month)
Crew Member
MCDONALDS
2013.09 - 2013.12 (3 months)
BEN DAVIS HIGH SCHOOL
High School Diploma
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