Katrina Wilson
Fort Myers,FL
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Parts Delivery Driver
Victory Layne Chevrolet
, FL
07.2021 - 03.2022
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Pulled parts off store shelves to fill customer orders.
- Checked parts computer for stock items and initiated special orders.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Cashier/Associate
Family Dollar
Fort Myers , FL
07.2019 - 04.2021
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers by answering questions and fulfilling requests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Truck Unloader/Package Sorter
UPS
Fort Myers , FL
10.2020 - 02.2021
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
- Sorted and properly arranged items.
- Unloaded packages with care and placed in proper staging area.
- Maintained organized work area by storing equipment safely and properly.
- Adhered to company safety protocols and complied with OSHA standards.
Lead Delivery Driver
Maaster Fleet
Fort Myers , FL
10.2004 - 04.2006
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Interpreted maps and followed written and verbal directions.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Completed paperwork using neat and legible handwriting.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Education
GED -
North Fort Myers High School
North Fort Myers, FLSkills
- Analytical Approach
- Customer Accounts Management
- Freight Inspection
- Operational Efficiency
- Efficiency and Time Management
- GPS and Map Navigation
- Customer Needs Assessments
- Dependability and Honesty
- Credit Card Payments
- Traffic Laws and Regulations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Parts Delivery Driver
Victory Layne Chevrolet
07.2021 - 03.2022
Truck Unloader/Package Sorter
UPS
10.2020 - 02.2021
Cashier/Associate
Family Dollar
07.2019 - 04.2021
Lead Delivery Driver
Maaster Fleet
10.2004 - 04.2006
GED -
North Fort Myers High School
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