Hi, I’m
KRISSY WEBB
.
Sequim,Washington
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Dedicated industry professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting various problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
16
years of professional experience
Work History
Sound Community BankSequim, WA
Customer Support Specialist
12.2021 - 04.2022
Job overview
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
- Maintained and managed customer files and databases.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Southwest AirlinesLas Vegas, NV
Customer service, Flight Attendant
11.2008 - 10.2021
Job overview
- Amenities distribution, Monitored passenger needs, comfort levels, and safety at all times for up to 175 passengers per flight.
- Accounted for all supplies used with pre-flight checks and post-flight inventories
- Greeted passengers and oversaw carry-on baggage storage
- Met foodservice requirements with timely beverage and snack deliveries
- Responded promptly to emergencies to render First Aid and help coordinate care for advanced concerns
- Assisted passengers requiring special service and accommodations
- Provided service to passengers, including food and beverage selections.
- Answered passengers' questions and provided solutions to issues arising during flights.
CK Courier & Bookkeeping, WA
Administration Aide
02.2004 - 05.2007
Job overview
- Handled communications between staff and customers, including producing error-free correspondence and routing all mail
- Oversaw accurate accounts payable and receivable actions by distributing invoices, updating accounts, and issuing payments
- Stored office supplies and kept meticulous inventory by performing item counts on weekly basis
- Arranged all incoming and outgoing mail, packages, and faxes.
Education
Green River Community CollegeAuburn, WA
Associate of Arts from Business Administration
International Academy of Design And Technology Tukwila, WA
from Merchandising And Buying Operations
Skills
Customer Relations
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Support Specialist
Sound Community Bank
12.2021 - 04.2022
Customer service, Flight Attendant
Southwest Airlines
11.2008 - 10.2021
Administration Aide
CK Courier & Bookkeeping
02.2004 - 05.2007
Green River Community College
Associate of Arts from Business Administration
International Academy of Design And Technology
from Merchandising And Buying Operations
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