Krista Armstrong
Walnut Hill,FL
Summary
Detail-oriented individual with expertise in technical troubleshooting and project management. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for strong analytical skills and attention to detail. Reliable and adaptable, effectively managing evolving business needs
Overview
28
28
years of professional experience
1
1
Certification
Work History
VP of Information Technology
Harvesters Federal Credit Union
Cantonment, FL
09.1997 - Current
- Led strategic IT initiatives to enhance operational efficiency and service delivery.
- Directed implementation of cybersecurity protocols to protect member data and assets.
- Oversaw development of technology infrastructure, ensuring alignment with organizational goals.
- Managed vendor relationships to optimize technology services and reduce costs effectively.
- Mentored IT team, fostering professional growth and enhancing departmental capabilities.
- Streamlined IT operations by implementing strategic infrastructure upgrades and modernizing legacy systems.
- Oversaw development and implementation of improvements to support network operations.
- Created and terminated user's accounts from start to finish in business applications.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Managed life cycle replacement of hardware and software.
Education
High School Diploma -
Skills
- IT compliance
- Documentation and reporting
- Technical troubleshooting
- Operating system management
- Local access network planning
- Problem-solving
- Attention to detail
- Multitasking
- Project management
- Analytical skills
- IT security management
Accomplishments
Project lead for Synergy express conversion.
Project lead for Q2 digital banking conversion.
Technical Resource for Shazam debit card conversion
Technical coordinator for ECCO credit union merger.
Certification
A+ Certification
Timeline
VP of Information Technology
Harvesters Federal Credit Union
09.1997 - Current