Krista Beckman
Mesick,MI
Overview
3
3
years of professional experience
Work History
Cashier
Hodenpyl Dam Store
06.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
Customer Service Representative
Thirlby Automotive
07.2020 - 03.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
Education
Associate of Science - Web Design
Baker College
Flint, MI06.2006
Skills
- Guest Inquiries
- Cash Management
- Cash Register Systems
- Till Counting
- Product Knowledge
- Stocking and Replenishing
- Money Handling
- Product and Service Sales
- Cash Drawer Management
- Cleaning and Sanitizing
- Identification Checks
- Credit and Cash Transactions
- Time Management Skills
- Liquor Law Compliance
- Purchase Assistance
- Retail Merchandising
- Merchandise Restocking
- Product Location
Timeline
Cashier
Hodenpyl Dam Store
06.2021 - Current
Customer Service Representative
Thirlby Automotive
07.2020 - 03.2022
Associate of Science - Web Design
Baker College