Krista Breddin
Overland Park,KS
Summary
Providing compassionate, respectful spiritual care that explores the diversity of individual belief systems of all religious, economic and cultural backgrounds, honors their experiences and empowers them with resources to enhance quality of life and functional well-being. Enthusiastic about building strong community relationships and providing high-quality religious education services. Pragmatic and skilled in the helping many individuals simultaneously in fast-paced environments while remaining calm and composed. Dedicated to working with emotional needs of others. Offering empathy, patience and commitment to keeping information confidential.
Overview
33
33
years of professional experience
13
13
Years of professional work experience
Work History
Program Coordinator
Village Shalom
Overland Park, KS
03.2023 - Current
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
- Solicited input from residents and family members to continually improve the quality of activity offerings, ensuring a high level of satisfaction was maintained.
- Monitored overall health and well-being for participants in activity programs by regularly reviewing medical records and communicating with healthcare providers as needed.
- Adapted programming in response to changing resident needs or interests, demonstrating flexibility and a commitment to providing person-centered care.
- Developed monthly life enrichment calendar and published electronically and in print.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Created and delivered recreational programs for small and large groups of residents.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Created and maintained detailed reports of daily, weekly and monthly operations.
Program Ministries Assistant
The Salvation Army KWM Division
Grandview, MO
09.2021 - 03.2023
- Provided spiritual and emotional guidance including referral to outside resources when appropriate to Team Members, clients and their immediate families.
- Counseled distressed and bereaved individuals and families while providing helpful strategies for understanding and healing.
- Created, Planned, Organized, Publicized and Led events and programs offering educational and social service opportunities focused on maintaining a judgment-free presence, inclusive to all faiths, sexual orientations, and ethnicities.
- Responded to critical incident situations where senior living residents have been traumatized.
- Served as an advisory team member to management regarding matters of religion, morals/ethics and morale.
- Made hospital and home visits to senior living residents and immediate family members.
- Prepared clearly written and formatted documents and reports.
- Expanded community engagement and program outreach.
- Improved operations through consistent hard work and dedication.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Ministry Discovery Intern & Caseworker
Salvation Army Kansas & Western Missouri Division
Kansas City, MO
06.2019 - 09.2020
- Used Microsoft Word and other software tools to create documents and other communications.
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
- Developed & Led programs such as worship, study, fellowship and service opportunities.
- Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
- Researched and prepared materials used in Bible study and daily devotions.
- Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs. (Spiritual Assessments)
- Applied knowledge regarding crisis interventions to assist in emergency situations.
- Provided spiritual care, comfort & high level of emotional support through visitation, counseling and prayer.
- Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
- Worked flexible hours; night, weekend, and holiday shifts.
Veterinary Account Manager
Hills Pet Nutrition (Div. Of Colgate Palmolive)
San Diego, Riverside & Imperial Counties, CA
12.1994 - 11.1999
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Expanded sales by facilitating client satisfaction and renewing customer relations.
- Oversaw new business development and customer servicing.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Liaised between account holders and various departments.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
- Educated clients on new products and updated account information to maintain high standards of client service.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Two Additional Product Sales Positions
Available On Request
Southern California Coast, CA
11.1990 - 11.1994
- Increased product sales by developing and implementing effective sales strategies.
- Built strong relationships with clients, resulting in repeat business and increased revenue.
- Delivered exceptional customer service, addressing concerns promptly and ensuring satisfaction for long-term success.
- Achieved sales targets consistently by utilizing data-driven insights and adjusting tactics accordingly.
- Developed a comprehensive understanding of competitor products and strategies to maintain a competitive edge in the industry.
- Organized and attended trade shows to showcase the company''s products, generating interest from potential clients.
- Trained new team members on company procedures, product offerings, and best practices for successful selling techniques.
- Established trust-based relationships with key accounts by maintaining consistent communication channels and addressing their unique needs.
- Consistently exceeded monthly/quarterly KPIs through diligent tracking and analysis of progress towards set goals.
- Planned and designed product displays by developing layouts, themes, colors and props.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
- Organized promotional events and interacted with community to increase sales volume.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
Chaplaincy Certification Program - Emergency Spiritual Care
Salvation Army Central Emergency Disaster Services
Hoffman Estates, ILCaseworker Certification - Social Services
Salvation Army Central Territory
Hoffman Estates, IL05.2020
Master of Divinity - + Certificates in Chaplaincy & Pastoral Counseling
Nazarene Theological Seminary
Kansas City, Mo.05.2019
Bachelor of Arts - Animal Science Production / Zoology
California State University - Fresno
Fresno, CASkills
- Certified Prepare Enrich Counselor since 11/3/2015
- Compassion & Cultural Awareness
- Collaboration & Communication Skills
- Accurate Recordkeeping & Clerical
- Good listening Skills
- Effective Interpersonal Communication
- Spiritual Care
- Suicide And Crisis Intervention
- Case Management
- Reading and Writing
- Home Visits
- Mental Health Assessment
- Video Conferencing
- Computer Skills and Ms Office
- Social Service
- Maintain Confidentiality
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