Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Krista Brooks

Gordon,GA

Summary

Accomplished District Supervisor with a proven track record at Sunset Finance, enhancing operational efficiency and revenue growth across 10 branches. Expert in operations management and staff development, demonstrated through successful audits and innovative sales strategies. Skilled in analytical thinking and adaptability, consistently achieving beyond set targets.

Overview

20
20
years of professional experience
1
1
Certification

Work History

District Supervisor

Sunset Finance
Milledgeville, GA
09.2011 - Current
  • Directed and coordinated district operations within 10 branches, including sales, marketing, customer service, finance, personnel management, and administrative functions.
  • Achieved satisfactory audit and examination results in staff's areas of responsibility.
  • Developed updated procedures aligned with company policies, current practices, and regulatory requirements.
  • Ensured compliance with company policies and procedures, as well as federal and state regulations, by conducting regular audits of operational practices at each location within the district.
  • Develop and implement a district-wide sales strategy, resulting in an increase in revenue every year.
  • Promoted collaboration between district management teams to facilitate knowledge-sharing in operational improvements.
  • Responsible for the management of all employees in the section, including staffing, scheduling, compensation, performance management, training, and development.
  • Implemented salary adjustments based on evaluations to boost workforce morale.
  • Managed timesheets and monitored hours worked to maintain consistent productivity.
  • Orchestrated extensive training initiatives for store leaders to enhance staff competency.

Loan Officer

Sterling Finance
Macon, GA
10.2004 - 09.2011
  • Negotiated terms and conditions of loan contracts.
  • Addressed customer inquiries related to accounts and consumer lending operations promptly.
  • Verified accuracy of loan documents prior to approval.
  • Updated client account information and records in company databases.
  • Identified opportunities for cross-selling additional products and services.
  • Monitored changes in relevant federal regulations related to lending practices.
  • Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
  • Collected and organized copies of credit histories, financial reports, and other necessary data to maintain updated loan records.
  • Collected past due loans, keeping credit and collateral exceptions within policy ranges.

Education

Associate of Applied Science - Business

Central Georgia Technical College
Macon, GA
06-2004

Skills

  • Operations management
  • Staff development
  • Organizational skills
  • Documentation review
  • Adaptability and flexibility
  • Analytical thinking
  • Public speaking
  • Complaint resolution
  • Credit risk assessment

Accomplishments

  • Top Tax Producing District every year since 2nd year of supervision.
  • #1 Operational Supervisor for multiple years.

Certification

  • Credit Insurance License
  • Notary
  • PTIN

References

References available upon request.

Timeline

District Supervisor

Sunset Finance
09.2011 - Current

Loan Officer

Sterling Finance
10.2004 - 09.2011

Associate of Applied Science - Business

Central Georgia Technical College

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Krista Brooks