Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Hi, I’m
Krista Butler
Cape May,NJ
Summary
Overview
20
years of professional experience
1
Certification
Work History
Bounty Hunter Rare Wine & Spirits
Assistant General Manager
11.2022 - 01.2023
Job overview
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Helped general management develop prices based on inventory costs and inventory.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed team schedule with eye for coverage needs and individual strengths while keeping Labor cost down.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Used POS system to process sales, returns, online orders and gift card activations.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
The Forge Pizza
Bartender Shift Manager
05.2020 - 12.2022
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Norman Rose Tavern
Bartener/Server
09.2019 - 03.2020
Job overview
Self Employed
Catering Bartender
01.2008 - Current
Job overview
- Recruited, hired & fired bartenders for special events
- Set up & organized bars
- Prepared special drinks for events
- Worked closely with local Catering companies to provide them with a bartender that perfectly match the event
- Negotiated bartenders payments hours and fees
Keller William Reality Serives
Real Estate Agent
12.2015 - 12.2019
Job overview
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
The Chimes Resturant & Tap Room
Lead Bartender
04.2011 - 06.2019
Job overview
- Punctual, friendly and devoted to customer satisfaction
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Recruited and trained new bartenders & barbacks
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas
- Ensured exceptional guest experiences through attentive service
- Closed out cash register and prepared cashier report at close of business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Best Little Wherehouse Bar An Grill
Bartender
01.2010 - 04.2011
Job overview
City Sports Bar An Grill
Bar Manager
03.2008 - 11.2010
Job overview
AMIS Fine Dining
Bar Manager
10.2007 - 02.2008
Job overview
Annadeles Plantaion
Busser/Server/Bartender/Bar Manager
08.2003 - 05.2008
Job overview
Steve Randon Photography
Receptionist
03.2007 - 02.2008
Job overview
Education
Fontainebleau High School Mandeville, LA
High School Diploma
05.2005
University Overview
Skills
- Dependable
- Quick Learner
- Inventory Management Software
- POS Terminal Operation
- Front of House Management
- Outstanding personality
- Organizing and Prioritizing
- Guest Relations Management
- High-Volume Dining
- Restaurant Operation
Certification
Certified Cicerone Beer Sever
Louisiana Real Estate License
LEAD License education on alcohol an drugs
ABC Liquor license ID 313015678
California Servsafe # 4555410
Timeline
Assistant General Manager
Bounty Hunter Rare Wine & Spirits
11.2022 - 01.2023
Bartender Shift Manager
The Forge Pizza
05.2020 - 12.2022
Bartener/Server
Norman Rose Tavern
09.2019 - 03.2020
Real Estate Agent
Keller William Reality Serives
12.2015 - 12.2019
Lead Bartender
The Chimes Resturant & Tap Room
04.2011 - 06.2019
Bartender
Best Little Wherehouse Bar An Grill
01.2010 - 04.2011
Bar Manager
City Sports Bar An Grill
03.2008 - 11.2010
Catering Bartender
Self Employed
01.2008 - Current
Bar Manager
AMIS Fine Dining
10.2007 - 02.2008
Receptionist
Steve Randon Photography
03.2007 - 02.2008
Busser/Server/Bartender/Bar Manager
Annadeles Plantaion
08.2003 - 05.2008
Fontainebleau High School
High School Diploma
Certified Cicerone Beer Sever
Louisiana Real Estate License
LEAD License education on alcohol an drugs
ABC Liquor license ID 313015678
California Servsafe # 4555410
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