Krista Dailey
Coshocton,OH
Summary
Results-driven office manager with strengths in budget tracking, staff supervision, and process optimization. Proven ability to enhance office productivity and maintain exceptional customer relationships.
Overview
14
14
years of professional experience
Work History
Office Manager
Tri State Enterprises
Flatwoods, KY
01.2024 - Current
- Managed daily office operations to ensure efficiency and organization.
- Coordinated meetings and schedules to optimize staff and management collaboration.
- Oversaw inventory management and supply ordering processes.
- Implemented office policies to improve workplace productivity and employee morale.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Trained new employees on office procedures and software systems.
- Supervised staff members, organized schedules and delegated tasks.
- Developed and maintained filing systems for easy access to documents.
- Assisted in budget tracking and expense reporting for office expenditures.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations, greeting visitors and directing inquiries to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Communicated regularly with vendors to maintain positive relationships and service quality.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Reviewed files and records to obtain information and respond to requests.
- Recorded daily invoices using accounting software for accurate financial tracking.
- Ensured compliance with applicable laws regarding employment practices.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Maintained confidential records relating to personnel matters.
- Delegated work to staff, setting priorities and goals.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
Bar Manager
Knights of Columbus
Ironton, Ohio
07.2012 - 01.2024
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Oversaw bar staff scheduling and daily operations, enhancing service quality at community events.
- Trained new staff on bartending techniques and customer service standards.
- Ensured compliance with health and safety regulations in bar operations.
- Maintained inventory levels and ordered supplies to ensure availability.
- Developed drink menus reflecting seasonal ingredients and local preferences.
- Fostered a welcoming environment by engaging with patrons regularly.
- Facilitated special events, including fundraisers and social gatherings, to strengthen community engagement.
- Addressed customer complaints regarding food or beverage service promptly, ensuring guest satisfaction.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Monitored patron alcohol consumption to encourage safety.
- Oversaw cash handling procedures and reconciled transactions at shift end.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Inspected dining and serving areas for cleanliness and proper setup.
Education
High School Diploma -
Ohio County High School
Kentucky05-1988
Graduate Certificate - Business And Accounting
Ohio County Vocational School
Kentucky05-1988
Skills
- Office management
- Scheduling coordination
- Document organization
- Customer relationship management
- Vendor communication
- Staff supervision
- Budget tracking
- Financial accounting
- Payroll management
- Account reconciliation
- Bookkeeping
- Inventory control
- Problem solving
- Time management
Timeline
Office Manager
Tri State Enterprises
01.2024 - Current
Bar Manager
Knights of Columbus
07.2012 - 01.2024
High School Diploma -
Ohio County High School
Graduate Certificate - Business And Accounting
Ohio County Vocational School