Hi, I’m
Krista Dye
Castle Rock,WA
Summary
Versatile Assistant General Manager with two years of experience overseeing daily business operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
3
years of professional experience
1
Certification
Work History
Taco Bell RestaurantMoscow, Idaho
Assistant General Manager
07.2020 - 05.2022
Job overview
- Resolved problems promptly to elevate customer approval.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Mentored and motivated management team to achieve challenging business goals during management meetings.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Interviewing and onboarding new staff
- Writing schedules based on company needs simultaneously prioritizing individual employee's needs and then adjusting schedules based on sales.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Designed employee recognition program which boosted productivity and improved morale.
Le Petit Cafe Fleuri Moscow, ID
Barista
08.2019 - 05.2020
Job overview
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Complied with standards for merchandising, stocking and storing product.
Eagle Cap ChaletsJoseph, OR
Hotel Housekeeper
06.2019 - 08.2019
Job overview
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
- Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
- Reported damages, maintenance problems, safety issues and potential hazards to management.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Eagle Cap ChaletsJoseph, OR
Barista
06.2019 - 08.2019
Job overview
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Maintained supply levels in counter and customer areas to meet typical demands.
Stemilt LLCWenatchee, WA
Cherry Sorter
07.2018 - 08.2018
Job overview
- Sorted products by quality levels and arranged disposal of inferior goods.
- Enforced sanitation and handling guidelines to meet regulatory compliance standards.
- Used equipment to determine precise values.
- Assessed raw product material for process suitability and documented observations for management.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
New Saint Andrews CollegeMoscow, ID
Associate of Arts from Liberal Arts And General Studies
05.2020
Skills
- Hiring and Onboarding
- Performance Monitoring and Evaluation
- Corrective Actions
- Management Training
- Sales Tracking
- Program Optimization
- Sales Promotion
- Business Operations Knowledge
Certification
Servsafe Certified
Timeline
Assistant General Manager
Taco Bell Restaurant
07.2020 - 05.2022
Barista
Le Petit Cafe Fleuri
08.2019 - 05.2020
Hotel Housekeeper
Eagle Cap Chalets
06.2019 - 08.2019
Barista
Eagle Cap Chalets
06.2019 - 08.2019
Cherry Sorter
Stemilt LLC
07.2018 - 08.2018
New Saint Andrews College
Associate of Arts from Liberal Arts And General Studies
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