KRISTA GIRARD
Spring,TX
Summary
Dynamic and dependable team player with a strong background in customer service and operations in fast-paced environments. Recognized for fostering collaboration and driving results through adaptability and exceptional communication skills. Proficient in inventory management, delivering outstanding customer service, and maintaining a clean and safe workspace. Committed to enhancing operational efficiency and contributing to a positive team culture.
Overview
14
14
years of professional experience
Work History
Project Coordinator
REO Contractors, Inc.
Spring, TX
06.2019 - Current
- Fostered positive relationships with clients through clear communication, timely updates, and professionalism during all stages of the project lifecycle.
- Facilitated prompt resolution of customer calls and emails, maintaining low wait times, and fostering positive customer experiences.
- Managed conflict resolution and obstacle navigation throughout project execution, promoting efficient collaboration among involved departments.
- Oversaw procurement processes for materials, maintaining compliance with budgetary constraints and timelines.
- Facilitated regular team meetings to discuss progress, address challenges, and implement solutions collaboratively.
- Maintained detailed records of customer interactions, ensuring accurate documentation and follow-up.
Certified Nursing Assistant
Lafayette Center
Franconia, NH
04.2016 - 06.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Community Integration Specialist
Northern Human Services
Whitefield, NH
01.2012 - 06.2016
- Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
- Counseled clients in individual or group sessions to assist in dealing with substance abuse, mental or physical illness or physical abuse.
- Worked with clients in everyday situations to integrate them into the community.
Education
High School Diploma -
Profile High School
Franconia06-2004
Skills
- Verbal and Written Communication
- Project coordination
- Documentation management
- Flexible and adaptable
- Relationship building
- Spreadsheet tracking
- Meeting facilitation
- Procurement
- Status reporting
- Customer service
- Detail-oriented
Languages
English
Timeline
Project Coordinator
REO Contractors, Inc.
06.2019 - Current
Certified Nursing Assistant
Lafayette Center
04.2016 - 06.2018
Community Integration Specialist
Northern Human Services
01.2012 - 06.2016
High School Diploma -
Profile High School