Krista Graham
Huntsville,AL
Summary
Dynamic delivery driver with a focus on customer engagement and operational efficiency. Known for driving sales growth and improving service quality through exceptional communication and logistical coordination.
Overview
25
25
years of professional experience
Work History
Delivery Driver
Chadwell Supply
Huntsville, AL
09.2025 - Current
- Coordinated logistics for parts delivery across various locations, prioritizing timely service and customer satisfaction.
- Conducted safe and efficient delivery vehicle operations, prioritizing adherence to safety regulations and industry best practices.
- Executed thorough checks of parts inventory during deliveries, confirming alignment with specified orders.
- Coordinated with customers to confirm delivery schedules and provide solutions to inquiries, enhancing overall service quality.
- Regularly cleaned and organized delivery vehicle, focusing on compliance with company cleanliness standards.
- Executed precise loading and unloading of parts, contributing to improved logistical workflow and operational success.
- Responded promptly to changing routes and customer preferences, facilitating seamless service operations.
- Addressed client inquiries with exceptional service skills to enhance customer satisfaction and loyalty.
Delivery Driver/Salesperson
CINTAS, Professional Uniform and Facility Services
Huntsville, AL
10.2024 - 09.2025
- Delivered uniforms and supplies to clients efficiently and on schedule.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Inspected vehicles daily to ensure safety and compliance with regulations.
- Managed route planning using GPS technology to maximize delivery efficiency.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Provided feedback on customer preferences to improve product offerings and service quality.
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Set and achieved company defined sales goals.
Assistant Manager/Delivery Driver
FEDEX
Huntsville, AL
11.2006 - 10.2024
- Managed daily workflow to streamline package handling processes and improve delivery outcomes.
- Developed and implemented mentorship strategies to boost team productivity and service standards.
- Analyzed existing processes and established efficient workflows to improve overall operational performance.
- Facilitated onboarding training sessions for new employees, promoting professional growth and long-term commitment to the organization.
Team Lead/Sales Representative
Gap
Huntsville, AL
01.2003 - 01.2007
- Led team in achieving sales targets through effective training and performance management.
- Implemented inventory management procedures to enhance stock accuracy and minimize shrinkage.
- Coordinated visual merchandising strategies to optimize store presentation and customer engagement.
- Analyzed sales data to identify trends, driving strategic decisions for product placement and promotions.
- Mentored staff on customer service excellence, fostering a culture of teamwork and accountability.
- Streamlined operational processes, resulting in improved efficiency in daily store operations.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Front Desk Receptionist
Central North Alabama Health Services
Huntsville, AL
03.2004 - 11.2006
- Administered multi-line phone operations, facilitating prompt and accurate call distribution to relevant teams.
- Managed patient interactions by providing timely responses to inquiries and effectively resolving issues to ensure high-quality service.
- Organized and coordinated appointments, improving overall clinic efficiency and patient experience.
- Managed accurate patient record-keeping processes to uphold compliance with healthcare standards.
Director of Catering Sales
Radisson
Huntsville, AL
02.2001 - 03.2004
- Designed and launched innovative sales initiatives focused on enhancing catering revenue streams.
- Oversaw the execution of events and banquets by leading cross-functional teams to deliver memorable client experiences.
- Engaged with vendors and suppliers to refine catering options and negotiate competitive pricing.
- Investigated market dynamics to refine catering services and boost overall customer experience.
Education
Bachelor of Science - Biology
Alabama A&M University
Normal, ALSkills
- Supportive demeanor
- Proven sales experience
- Customer engagement
- Cross-functional teamwork
- Trustworthy and reliable
- Effective problem resolution
- Reliable driving record
- Microsoft Office proficiency
Accomplishments
Deans Honor
Timeline
Delivery Driver
Chadwell Supply
09.2025 - Current
Delivery Driver/Salesperson
CINTAS, Professional Uniform and Facility Services
10.2024 - 09.2025
Assistant Manager/Delivery Driver
FEDEX
11.2006 - 10.2024
Front Desk Receptionist
Central North Alabama Health Services
03.2004 - 11.2006
Team Lead/Sales Representative
Gap
01.2003 - 01.2007
Director of Catering Sales
Radisson
02.2001 - 03.2004
Bachelor of Science - Biology
Alabama A&M University