Dedicated professional with experience in client support and cross-functional teamwork. Skilled in optimizing operational workflows and enhancing service reliability, contributing to improved efficiency and high customer satisfaction levels.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Ignite Logistics
Vandalia, OH
10.2023 - 01.2025
Analyzed and adjusted delivery routes to ensure on-time arrival at designated customer locations.
Performed thorough vehicle cleaning and routine safety inspections to confirm compliance with established safety protocols.
Collaborated with dispatch to synchronize delivery schedules, promptly resolving any arising issues to enhance service reliability.
Oversaw package logistics, ensuring meticulous care to prevent damage and maintain high customer satisfaction levels.
Freshwater Aquarium Technician
Dayton Aquarium
Centerville, OH
06.2023 - 10.2023
Monitored and analyzed water quality parameters to ensure sustainability of aquatic habitats.
Executed regular maintenance of filtration and lighting systems in aquariums, enhancing overall ecosystem vitality.
Oversaw exhibit installation and deinstallation, maintaining high standards of design and usability.
Analyzed fish behavior and health metrics, escalating any abnormalities to senior staff for immediate action.
Loadout Operator
Cargill
Dayton, OH
06.2020 - 06.2021
Oversaw operation of loadout equipment, ensuring prompt and correct dispatch of materials to support logistics.
Analyzed inventory data and coordinated with team to proactively address potential shortages and streamline supply chain operations.
Monitored and assessed equipment conditions through routine inspections, guaranteeing compliance with safety protocols.
Engaged with logistics team to refine loadout procedures, resulting in enhanced efficiency.
COVID-19 Screener
BCforward
Cincinnati, OH
04.2020 - 06.2020
Administered health screenings focused on assessing COVID-19 symptoms and determining exposure risk levels.
Performed accurate temperature evaluations using electronic thermometers to support wellness initiatives.
Developed and delivered safety training sessions for staff and visitors, reinforcing commitment to safety awareness.
Systematically recorded screening outcomes to support ongoing evaluation and reporting efforts.
Detail Manager
Germain Ford Beavercreek
Beavercreek, OH
11.2018 - 04.2020
Supervised all aspects of detail department operations, guaranteeing exceptional quality in vehicle preparation and visual appeal.
Implemented training programs for team members focused on detailing techniques and best practices to enhance overall service quality.
Analyzed existing workflows and introduced enhancements that minimized vehicle turnaround time without compromising quality.
Monitored and organized detailing supplies inventory, implementing strategies to maximize resource usage and minimize expenses.
Education
High School Diploma -
Stratford
New York, NY
Sinclair Community College
Dayton, OH
Skills
Supportive demeanor
Client support
Valid driver's license
Cross-functional teamwork
Accomplishments
Maintained consistent and on-time delivery record with 100% of all orders arriving on time or ahead of schedule.
Received 100% Safety Record achievement award at Ignite Logistics