Krista Havluciyan
Lancaster,CA
Summary
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue. Accomplished Front House Supervisor with extensive experience in food service industry. Promptly assists customers and identifies specific needs. Consistently adheres to food safety and quality standards to promote customer satisfaction and high-quality service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Front House Supervisor
Carrillo Dining Commons
05.2022 - 05.2023
- Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Monitored food preparation, production, and plating for quality control.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Cashier
Kyle's Kitchen
10.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Bachelor of Arts - Art
University of California, Santa Barbara
Santa Barbara, CA06.2025
High School Diploma -
Lancaster High School
Lancaster, CA06.2021
Skills
- Guest Satisfaction
- Customer Needs Assessments
- Quality Improvement Leadership
- Hospitality Management
- Staff Supervision
- POS Systems Operations
- Quality Control
- Restaurant Operation
- Coaching and Training
- Maintaining Clean Work Areas
- Organizing and Prioritizing
- Resolving Disputes
- Team Oversight
Hobbies: Painting, digital art, and character building
Done for personal enjoyment and creative flow.
Timeline
Front House Supervisor
Carrillo Dining Commons
05.2022 - 05.2023
Cashier
Kyle's Kitchen
10.2021 - 12.2021
Bachelor of Arts - Art
University of California, Santa Barbara
High School Diploma -
Lancaster High School
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