Krista Morris
Portland,TN
Summary
Experienced office manager/medical billing coordinator with 25 plus years of customer service experience.
Overview
17
17
years of professional experience
Work History
Director of Billing
Alliance Counseling Associates
05.2023 - Current
- Behavioral health claim submissions to primary coverage and secondary coverage
- Research and resolve denied behavioral health claims
- Track all paid and unpaid claims
- Ensure all claims are coded correctly and update any that need corrections
- Commercial insurance and medicaid eligibility
- Assist office admin staff with determination of copays
- Assist clients with balances and payment plans
- Assist office admin staff with daily duties, as needed
- Work with insurance representatives to resolve any claim issues or issues with reimbursement rates
Office Manager/medical billing coordinator
Family Options, Inc
10.2019 - 04.2023
- Scheduling new client/current client appointments
- Coordination of DUI education program
- Greeting all clients and answering all phone calls
- Research and resolve denied behavioral health claims
- Submission of paper claims to secondary insurance companies
- Submit account statements to all clients
- Tracking all paid and unpaid claims
Office Assistant
RibLickers Smokeshack
01.2019 - 10.2019
- Track product sales
- Create and maintain spreadsheets for profit and sales
- Answer phones
Deputy Clerk
Barren County Circuit Clerk's Office
09.2015 - 11.2018
- Process district civil cases, eviction cases, and small claims cases
- Collect filing fees for all Circuit Civil and District Civil cases and miscellaneous fees
- Serve as bench clerk as needed
- Assisted with issuance of state drivers license
Family Support Specialist
Child Support Enforcement
12.2007 - 08.2015
- Assist and support local child support offices with case management and proper procedures in accordance with State and Federal regulations
- Address child support client complaints
- Perform year federal self assessments of child support cases
Education
University Of Kentucky -
University Of Kentucky
Lexington, KY01.1997
High School -
Barren County High School
Glasgow, KY01.1994
Skills
- Microsoft Word
- Microsoft Excel
- Electronic Health Records
- Electronic and paper claims submission
- Claims denial follow up
- Claim payment posting
- Medical insurance credentialing
- Appointment scheduling
- Minor bookkeeping
Timeline
Director of Billing
Alliance Counseling Associates
05.2023 - Current
Office Manager/medical billing coordinator
Family Options, Inc
10.2019 - 04.2023
Office Assistant
RibLickers Smokeshack
01.2019 - 10.2019
Deputy Clerk
Barren County Circuit Clerk's Office
09.2015 - 11.2018
Family Support Specialist
Child Support Enforcement
12.2007 - 08.2015
University Of Kentucky -
University Of Kentucky
High School -
Barren County High School
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