Summary
Overview
Work History
Education
Skills
Timeline
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Krista Morris

Portland,TN

Summary

Experienced office manager/medical billing coordinator with 25 plus years of customer service experience.

Overview

17
17
years of professional experience

Work History

Director of Billing

Alliance Counseling Associates
05.2023 - Current
  • Behavioral health claim submissions to primary coverage and secondary coverage
  • Research and resolve denied behavioral health claims
  • Track all paid and unpaid claims
  • Ensure all claims are coded correctly and update any that need corrections
  • Commercial insurance and medicaid eligibility
  • Assist office admin staff with determination of copays
  • Assist clients with balances and payment plans
  • Assist office admin staff with daily duties, as needed
  • Work with insurance representatives to resolve any claim issues or issues with reimbursement rates

Office Manager/medical billing coordinator

Family Options, Inc
10.2019 - 04.2023
  • Scheduling new client/current client appointments
  • Coordination of DUI education program
  • Greeting all clients and answering all phone calls
  • Research and resolve denied behavioral health claims
  • Submission of paper claims to secondary insurance companies
  • Submit account statements to all clients
  • Tracking all paid and unpaid claims

Office Assistant

RibLickers Smokeshack
01.2019 - 10.2019
  • Track product sales
  • Create and maintain spreadsheets for profit and sales
  • Answer phones

Deputy Clerk

Barren County Circuit Clerk's Office
09.2015 - 11.2018
  • Process district civil cases, eviction cases, and small claims cases
  • Collect filing fees for all Circuit Civil and District Civil cases and miscellaneous fees
  • Serve as bench clerk as needed
  • Assisted with issuance of state drivers license

Family Support Specialist

Child Support Enforcement
12.2007 - 08.2015
  • Assist and support local child support offices with case management and proper procedures in accordance with State and Federal regulations
  • Address child support client complaints
  • Perform year federal self assessments of child support cases

Education

University Of Kentucky -

University Of Kentucky
Lexington, KY
01.1997

High School -

Barren County High School
Glasgow, KY
01.1994

Skills

  • Microsoft Word
  • Microsoft Excel
  • Electronic Health Records
  • Electronic and paper claims submission
  • Claims denial follow up
  • Claim payment posting
  • Medical insurance credentialing
  • Appointment scheduling
  • Minor bookkeeping

Timeline

Director of Billing

Alliance Counseling Associates
05.2023 - Current

Office Manager/medical billing coordinator

Family Options, Inc
10.2019 - 04.2023

Office Assistant

RibLickers Smokeshack
01.2019 - 10.2019

Deputy Clerk

Barren County Circuit Clerk's Office
09.2015 - 11.2018

Family Support Specialist

Child Support Enforcement
12.2007 - 08.2015

University Of Kentucky -

University Of Kentucky

High School -

Barren County High School

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Krista Morris