Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Floral Designer
Self Employed
Belmont, OH
03.2015 - Current
Designed unique floral arrangements for weddings and special events.
Created custom bouquets reflecting client requests and event themes, enhancing the overall aesthetic and personal touch.
Consulted with clients to identify floral preferences and design themes, ensuring arrangements aligned with their vision.
Assisted customers with floral selection, design and arrangements.
Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Sourced high-quality flowers and materials from local suppliers.
Maintained a clean and organized workspace for optimal creativity.
Resolved customer issues promptly and professionally, strengthening client relationships and fostering loyalty. from unsatisfied customers promptly and professionally.
Billing Clerk
Belmont County Water and Sewer District
St. Clairsville, OH
04.2026 - 06.2026
Processed customer billing statements and ensured accuracy in charges.
Reviewed customer files to make sure all documentation was complete and accurate.
Performed data import, scanning, or manual keying processes to verify invoice accuracy.
Assisted with data entry into billing software for service accounts.
Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.