Krista Pepau
San Marcos,TX
Summary
Secured top 10 rankings through strategic staff development and effective training. Enhanced loss prevention strategies and minimized turnover through targeted evaluations. Expanded training scope to include additional stores, driving overall performance improvements.
Overview
31
31
years of professional experience
Work History
Director / Owner
Texan Generators (Sold Business)
San Marcos, TX
01.2018 - 11.2025
- Generator sales and installation specializing in Generac whole-home systems.
- Voted Best of Wimberley & Hays County.
- Manages surveys, permitting, scheduling, installation oversight, and warranty coordination.
Director / Owner
Songbird Landscape & Fencing. (Sold Business)
Wimberley, TX
01.2015 - 10.2025
- Built a multi-service landscape, fencing, and property-improvement company from the ground up serving residential and commercial clients.
- Awarded Best of Wimberley.
- Handled customer service, scheduling, estimates, materials, payroll, client relations, all aspects of social media and marketing.
General Manager
Nautica
San Marcos, TX
01.2014 - 01.2016
- Oversaw store operations, training, loss prevention, HR, mystery shops, merchandising, staff leadership, and inventory control. Showed a consistent climb in revenue exceeding goals during tenor.
General Manager
Tommy Hilfiger
San Marcos, TX
01.2011 - 01.2014
- Managed a multi-million revenue store. Was utilized at other stores within the district to train in customer service, merchandising, achieving sales goals and best hiring practices while also ensuring my individual store also met it’s performance metrics, and customer experience goals.
General Manager
Max Azria (BCBG)
San Marcos, TX
01.2006 - 01.2011
- Took over a failing luxury retail store and dramatically increased sales volume by ensuring the staff was trained in exceptional customer service, loss prevention and sales. Consistently hit new sales metrics and created a successful management and sales team.
Director/Owner
Head West Salon (Sold Business)
San Marcos, TX
01.1995 - 01.2005
- Bought a struggling salon and created a successful and dynamic team. Awarded Besty Of Hays multiple consistent years. Managed staffing, customer service, scheduling, budgets and licenses.
Education
Business Management
Austin Community College
Austin, Texas, TXSkills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Operations management
- Project management
- Team management
- Creativity and innovation
- Strategies and goals
- Employee development
- Staff management
- Goal setting
- Budget control
- Business planning
- Staff development
- Issues resolution
- Hiring and retention
- Financial reporting
- Rules and regulations
Timeline
Director / Owner
Texan Generators (Sold Business)
01.2018 - 11.2025
Director / Owner
Songbird Landscape & Fencing. (Sold Business)
01.2015 - 10.2025
General Manager
Nautica
01.2014 - 01.2016
General Manager
Tommy Hilfiger
01.2011 - 01.2014
General Manager
Max Azria (BCBG)
01.2006 - 01.2011
Director/Owner
Head West Salon (Sold Business)
01.1995 - 01.2005
Business Management
Austin Community College