Krista Shaffer
Tucson,AZ
Summary
Driven and collaborative professional with a proven track record at Contact One Call Center, adept in client communication and record management. Excelled in a team supporting Healthforce Superfoods, showcasing exceptional writing, listening, and interpersonal skills. Demonstrated commitment and enthusiasm in enhancing customer experience and streamlining operations.
Overview
9
9
years of professional experience
Work History
Receptionist
Contact One Call Center
2015.09 - Current
Confirmed appointments, communicated with clients, and updated client records
Part of a dedicated team which represented a vegan supplement health company (Healthforce Superfoods) for over eight years. Answered customer's questions, placed orders and communicated with shipping and manufacturing daily.
Volunteer
Mercy Corps
2010 - 2010
Served alongside medical staff on a Mercy relief trip
Prepared prescriptions and assisted in handing out over counter drugs
Education
Bachelor of Arts - Communications
Berea College
Berea, KY12.2009
Skills
- Excellent writing and listening skills
- Enthusiastic team player
- Hard and committed worker
- Kind and considerate with others
- Brings people together
Timeline
Receptionist
Contact One Call Center
2015.09 - Current
Volunteer
Mercy Corps
2010 - 2010
Bachelor of Arts - Communications
Berea College
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