KRISTA SKULE
Rochester,NY
Summary
Experienced service industry professional with nearly two decades of expertise. High energy and dedication drive my passion for helping others. Seeking to transition vocational and educational skills into healthcare. Eager to leverage expertise in providing exceptional service in a new and rewarding environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Luckys Restaurant
02.2020 - Current
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, and schedules.
- Recruited, hired, and trained initial personnel.
- Formulated policies and procedures to streamline operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in service.
SERVER
The Ox and Stone
05.2018 - 02.2020
- Maintain an upscale dining environment
- Help navigate guests through expansive menu
- Vastly expanded liquor, beer, and wine knowledge
SERVER
ORBS
04.2016 - 05.2018
- Answers questions about menu selections and make recommendations confidently when requested
- Successfully serve a large section
- Deliver exceptional and friendly service
SERVER
The Gate House
08.2014 - 03.2016
- Was promoted and received a raise as a response to hard work
- Greet, seat, serve, and cash out large volumes of guests
- Effectively communicates with kitchen staff regarding customer allergies, dietary needs, and other special requests
Education
Associate of Science - Psychology
Monroe Community College
Rochester, NY12-2025
High School Diploma -
SPENCERPORT HIGHSCHOOL
Spencerport, NY06.2008
Skills
- Crisis response
- Effective organizational skills
- Intrinsic motivation
- Prioritization and scheduling expertise
Certification
Mandated Reporter Certification by OCFS
Formally Certified in First Aid, CPR, and Disaster Relief
Timeline
General Manager
Luckys Restaurant
02.2020 - Current
SERVER
The Ox and Stone
05.2018 - 02.2020
SERVER
ORBS
04.2016 - 05.2018
SERVER
The Gate House
08.2014 - 03.2016
Associate of Science - Psychology
Monroe Community College
High School Diploma -
SPENCERPORT HIGHSCHOOL
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