Krista Whitehead
Ogden,UT
Summary
Results-oriented Billing Specialist with a strong track record in collecting, posting, and managing account payments. Demonstrated ability to build relationships and maintain optimal billing efficiency. Skilled in organizational and problem-solving abilities, with a focus on providing superior client service.
Overview
8
8
years of professional experience
Work History
Billing Specialist
Frontier Fire Protection
Clearfield, UT
06.2018 - Current
- Investigated incorrect billings and processed refunds as necessary.
- Answered customer inquiries regarding billings, payments, account status.
- Worked closely with patients to discuss payment arrangements when needed.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Resolved discrepancies between customers' remittances and invoices received.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Managed all payments processing, invoicing and collections tasks.
Administrator
Cottle Fire Protection
Clearfield, UT
03.2016 - 06.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Education
Copperhills High School
West Jordan, UTSkills
- Fiscal reporting
- Claims Processing
- Contract Preparation
- Payment posting
- Invoice Processing
- Accounts receivable expertise
Affiliations
My favorite aspect of life is my children. I cherish attending all their sports events. Spending time with my family hiking, biking, and boating brings me joy. As an active individual, I'm always energetic and ready for an adventure.
Timeline
Billing Specialist
Frontier Fire Protection
06.2018 - Current
Administrator
Cottle Fire Protection
03.2016 - 06.2024
Copperhills High School
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