Karla Montoya
Aurora,IL 60501
Summary
A college graduate with a degree in Economics that is seeking an opportunity to apply and enhance my theoretical knowledge in a practical setting. Eager to contribute my analytical skills, research abilities, and strong attention to detail towards achieving organizational goals. Committed to continuous learning and professional growth, I am confident in my ability to make a
positive impact in a challenging environment
Overview
4
4
years of professional experience
Work History
Billing Specialist
Shorr Packaging
Aurora, IL
03.2024 - Current
- Resolved discrepancies between customers' remittances and invoices received.
- Reconciled daily cash receipts with total deposits on bank statement.
- Developed financial reports detailing accounts receivable aging status.
- Performed data entry into accounting software programs.
- Answered customer inquiries regarding billings, payments, account status.
- Performed additional duties as assigned by management team.
Hostess
Beatrix Loop
Chicago, IL
02.2023 - 02.2024
- Provided excellent customer service by addressing customer needs promptly.
- Assisted servers in bussing tables when needed during busy periods.
- Resolved any customer complaints or issues quickly and professionally.
Processing Clerk
Exela Technologies
Naperville, IL
07.2020 - 09.2020
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Maintained confidentiality of sensitive customer data at all times while handling documents.
- Operated office equipment such as scanners, printers, copiers, and fax machines to process paperwork.
- Verified payment information accuracy and ensured completeness of data prior to processing payments.
Education
Bachelor of Arts - Economics
University of Illinois At Chicago
Chicago, IL05-2023
Skills
- Customer Service
- Data Analysis
- Check processing
- Financial Reporting
- Claims Processing
- Payment posting
- Invoice Processing
- Fiscal reporting
- Accounts receivable expertise
Languages
Spanish
Professional
Software Programs
- Microsoft Office
- PowerPDF
- Smartsheets
- Quickbooks
Timeline
Billing Specialist
Shorr Packaging
03.2024 - Current
Hostess
Beatrix Loop
02.2023 - 02.2024
Processing Clerk
Exela Technologies
07.2020 - 09.2020
Bachelor of Arts - Economics
University of Illinois At Chicago
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