Kristal Brown
Conyers,GA
Summary
Warehouse team leader and dispatcher experienced in shipping, receiving, yard management, and daily staffing priorities across high-volume operations. Sets shift goals, trains associates on safety and standard procedures, and improves accuracy and compliance. Drives workflow consistency to support on-time performance.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Team Leader / Dispatcher
PactivEvergreen / Novolex
04.2022 - Current
- Led and coordinated forklift operators, optimizing warehouse processes for shipping, receiving, and yard management.
- Directed daily warehouse operations, supervised forklift operators and logistics schedules to enhance outbound and inbound flow efficiency.
- Conduct shift start-up meetings, establish daily operational goals, and facilitate clear shift hand-offs with manager teams.
- Oversaw compliance with daily training requirements, led safety and technical orientation for operations personnel to ensure operational readiness.
Team Leader
C.R. Bard / BD
05.2018 - 04.2022
- Implemented comprehensive safety and work-procedure training programs, reducing personal injury rates and ensuring safety compliance.
- Tracked and published daily warehouse productivity metrics to evaluate team performance; coached and developed associates to improve skills.
- Supervised daily warehouse operations, managed workforce staffing levels, and implemented training programs to enhance team capabilities.
- Monitored shift staffing levels and developed standard operating procedures to ensure compliance with regulatory documentation.
Dispatch Transportation Operations Lead / Dock Coordinator
Publix Distribution Warehouse
03.2015 - 05.2018
- Coordinated logistics, driver scheduling, and shipping windows to ensure efficient operations in high-volume distribution environment.
- Analyzed and scheduled driver windows to optimize daily travel schedules, maximizing on-time delivery performance and DOT compliance.
- Facilitated fleet and dispatch communications among regional drivers, corporate offices, and safety teams to enhance operational alignment.
- Managed shipping manifests, transport equipment files, and daily staffing allocation rosters to uphold accuracy and support operational needs.
Education
Certification in Distribution Specialist - Warehousing & Distribution
Atlanta Technical College
Atlanta, GA08-2011
Skills
- Dispatch coordination
- Logistics optimization
- DOT compliance
- Operations management
- Workforce scheduling
- Shift planning
- SOP development
- Operational efficiency
- Team leadership and training
- Safety training
- Logistics software
Personal Information
Title: Supply Chain Operations / Warehouse Team Leader / Dispatcher
Certification
- Certification in Warehousing & Distribution Specialist
- Logistics and Regulations
- Equipment Lift Truck Training
- Conflict Management
Custom
Highly analytical, safety-conscious and solutions-oriented warehouse leader with over 10 years of progressive experience
Timeline
Team Leader / Dispatcher
PactivEvergreen / Novolex
04.2022 - Current
Team Leader
C.R. Bard / BD
05.2018 - 04.2022
Dispatch Transportation Operations Lead / Dock Coordinator
Publix Distribution Warehouse
03.2015 - 05.2018
Certification in Distribution Specialist - Warehousing & Distribution
Atlanta Technical College