Kristal Wallis
Greenville,TX
Summary
Compassionate professional with background in dental support services, known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, dental procedure preparation, and infection control protocols. Excel at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Family Smiles Dental
Greenville, TX
10.2024 - Current
- Reviewed patient records and health histories for accurate assessments and diagnoses.
- Created dental x-rays via traditional and digital methods to identify tooth decay.
- Provided chair-side assistance during examinations to support dentist and alleviate patient anxiety.
- Assisted dentist by retracting cheeks and tongue during procedures for optimal visibility.
- Educated patients on treatment procedures and post-care to enhance understanding and compliance.
- Documented patient records to ensure thorough tracking of treatment progress.
Receptionist Assistant
Monarch Dental
Rowlett, TX
12.2022 - 08.2024
- Coordinated appointment calendars to maximize scheduling efficiency and productivity.
- Processed client payments promptly, ensuring accurate transaction records.
- Managed client inquiries through in-person interactions, phone calls, and emails.
- Delivered comprehensive administrative support, including document organization and schedule adjustments.
- Maintained office supply inventory by placing timely orders to meet operational demands.
- Input new documents, expenses, and orders into systems for precise recordkeeping.
- Updated accounts to accurately reflect payments and balance adjustments.
Oral Surgery Assistant
Monarch Dental
Mesquite, TX
01.2021 - 11.2022
- Guided patients to surgical area and ensured readiness upon arrival.
- Educated patients on pre-surgery side effects and pain management options.
- Prepared surgical area in advance to facilitate smooth oral procedures.
- Collected and documented patient medical histories, dental histories, and vital signs.
- Captured dental diagnostic x-rays to support treatment planning.
- Monitored patient vitals during procedures while maintaining sterile environment.
- Managed patient records and scheduled follow-up appointments efficiently.
- Collaborated with coworkers to resolve product-related issues and achieve goals.
Education
Dental Assisting
Concorde Career College, Dental Assisting
Farmers Branch,TXSkills
- Attention to detail
- Supply procurement
- Treatment room setup
- Organizational skills
- Treatment plan development
- Patient care management
- Teamwork collaboration
- Inventory control
- Radiographic imaging
- Written correspondence
- Appointment scheduling
- Data processing
- Document management
- Record keeping
- Payment processing
- Data accuracy verification
- Dentrix software (Henry Schein)
- Insurance claims verification
- Eagle soft software (Patterson)
- Communication effectiveness
- Soft Dent software (Kodak)
Timeline
Dental Assistant
Family Smiles Dental
10.2024 - Current
Receptionist Assistant
Monarch Dental
12.2022 - 08.2024
Oral Surgery Assistant
Monarch Dental
01.2021 - 11.2022
Dental Assisting
Concorde Career College, Dental Assisting