Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristal Wormley

McCalla

Summary

Dynamic Educator and Apparel Team Member with proven leadership and customer service excellence at Lululemon Athletica and Walmart. Expert in fostering team collaboration, adapting swiftly to fast-paced environments, and enhancing customer experiences through effective communication and innovative POS technology use. Achieved significant improvements in staff performance and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Educator

Lululemon Athletica
10.2024 - Current
  • Greeted guests entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped guests complete purchases, locate items, and join reward programs.
  • Built relationships with guests to encourage repeat business.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Apparel Team Member

Walmart
01.2024 - 10.2024
  • Maintained a clean and organized store environment, ensuring an enjoyable shopping experience for customers.
  • Helped maintain effective communication between departments within the store by regularly updating colleagues on changes related to products, sales or policies.
  • Ensured a seamless transition between seasonal trends and new product arrivals by assisting in the timely rotation and reorganization of stock displays.
  • Continuously updated product knowledge, staying current on fashion trends and new arrivals to better serve customers.
  • Operated cash register to process customer transactions.
  • Streamlined inventory management through diligent organization and timely restocking of merchandise.

Education

Nursing

Alabama A&M University
Normal, AL

Bachelor Of Nursing - Nursing

Auburn University in Montgomery
Montgomery, AL

Skills

  • Leadership and communication
  • Customer service
  • Teamwork and collaboration
  • Planning abilities
  • Fast paced environment adaptability

Timeline

Educator

Lululemon Athletica
10.2024 - Current

Apparel Team Member

Walmart
01.2024 - 10.2024

Nursing

Alabama A&M University

Bachelor Of Nursing - Nursing

Auburn University in Montgomery

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Kristal Wormley