Kristan Anderson
Newark,NJ
Summary
I have 4 years of customer service experience. I am always willingly to learn new skills and ready for new task. I adapt well in fast pace environment pick new things up fast.
Overview
5
5
years of professional experience
Work History
Inventory Manager
Jessie Phillips
06.2023 - 12.2023
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Streamlined warehouse operations for increased efficiency through process improvements and staff training.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
Amazon Customer Service
Amazon
04.2019 - 11.2023
- Enhanced customer experiences by providing timely and accurate information on products and services.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Streamlined communication processes for increased efficiency in addressing customer inquiries.
- Developed rapport with customers through active listening and tailored assistance, fostering loyalty.
Education
Associate In Business Management - Business Management
Currently in my 4th year of college
Skills
- Logistics Scheduling
- Cost Control
- Customer Relationship Management
- Book keeping
- Administrative work
- Data entry
- Ability to adapt to changing situations As unexpected events and issues may arise at any time
- Strong leadership skills to manage and motivate a team, set goals, and strategic decisions
- Willing to take personal responsibility for ensuring that the right decisions are made
- Strong communication, leadership, and problem solving skills with the ability to work collaboratively with staff at all levels
- Excellent analytical, problem solving, and decision making skills
- Strong Customer service, great ability to interact with clients or customers
Timeline
Inventory Manager - Jessie Phillips
06.2023 - 12.2023
Amazon Customer Service - Amazon
04.2019 - 11.2023
Felician University - Associate In Business Management , Business Management