Quote
Overview
Certification
Skills
Summary
Work Availability
Work History
Education
Timeline
Affiliations
GeneralManager
Kristan Combs

Kristan Combs

Caregiver
Hazard,KY

Quote

"I know the easy option is to keep waiting until you are 'ready' but it's going to get to a point where you realize that 'someday' is today and there is no right time. Ignore the fear of failure and jump when you need to. It's better to fail than to not try at all."
Anonymous

Overview

2
2
Certifications
1
1
year of post-secondary education
11
11
years of professional experience

Certification

Certified Nurse Assistant (CNA)

Skills

Medical Terminology Knowledge

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Summary

Kentucky-Certified Nursing Assistant bringing over 6 years of experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Competent Direct Support Professional with demonstrated success in administrating medications to individuals. Proficient in common medical procedures, recreational planning and techniques for promoting patient and staff safety. Discerning, well-organized and respectful of patient needs. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History

Driver

Lyft
Hazard, KY
10.2019 - 02.2020
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Direct Support Professional

Lpi Inc
Winchester, KY
12.2018 - 07.2019
  • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
  • Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
  • Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
  • Administered medication as directed by physician.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Supervised daily activities and provided assistance when needed.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

CNA

Nursing Home
Hazard, KY
04.2015 - 04.2018
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.

Housekeeper

Nursing Home
Hazard, KY
12.2014 - 03.2018
  • Verified cleanliness and organization of storage areas and carts.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.

Customer Service Representative

Sykes Enterprises Inc
Chavies, KY
04.2013 - 08.2014
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Educated customers on current promotions, upgrades or new offerings available under current plan.

Cashier

McDonald's
Hazard, KY
06.2010 - 05.2013
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Greeted customers and responded to requests for information.

Education

High School Diploma -

Wolfe County High School
Campton, KY
08.2011 - 05.2012

Timeline

Driver

Lyft
10.2019 - 02.2020

First Aid CPR AED

03-2019

Direct Support Professional

Lpi Inc
12.2018 - 07.2019

CNA

Nursing Home
04.2015 - 04.2018

Housekeeper

Nursing Home
12.2014 - 03.2018
Certified Nurse Assistant (CNA)
11-2014

Customer Service Representative

Sykes Enterprises Inc
04.2013 - 08.2014

High School Diploma -

Wolfe County High School
08.2011 - 05.2012

Cashier

McDonald's
06.2010 - 05.2013

Affiliations

Society of Human Resource Management, American Society of Safety Professionals, Association of Information Technology Professionals, APICS – Association for Supply Chain Management, American Medical Informatics Association

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