Kristan Kennedy
Philadelphia,PA
Summary
Dynamic Senior Project Manager with over 10 years of experience leading cross-functional teams to successful project completion within scope, budget, and time constraints. Results-driven, committed to reengineering and delivering consistent and strategic end-to-end business process solutions. Analytical professional well-versed in coordinating and prioritizing project tasks, managing timelines and maintaining project plans to communicate status to clients and senior management. Communicative leader with proven track record managing large-scale projects, proactively identifying and resolving problems with creative solutions, and ensuring consistent communication with clients and senior management.
Overview
18
18
years of professional experience
Work History
Sales Deal Manager
Prescryptive Health, Inc
2022.02 - 2022.10
- Led proposal development from inception to delivery for entire sales department.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Managed database creation with precision, supporting tailored business solutions and ensuring high-quality business analytics support.
- Facilitated team collaboration in proposal development, enhancing process efficiency, leading to increased win rates.
- Conducted regular pipeline reviews with individual sellers for accurate forecasting of future revenues.
Senior Implementation Project Manager
Express Scripts, Inc.
2008.11 - 2022.02
- Spearheaded the implementation projects of 45+ strategic Health Plans & National clients, impacting ~35M lives.
- Planned, strategized, managed, and executed launch of GOODRx.com.
- Managed stakeholder expectations through clear communication of goals, objectives, and timelines.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
- Collaborated with cross-functional teams such as sales, marketing, finance, IT support services ensuring a smooth execution of multiple concurrent projects.
- Orchestrated the launch of strategic IT portfolio of $40M, leading to enhancements in system capabilities.
- Conducted post-implementation evaluations to ensure success and continuous improvement.
- Delivered high-quality documentation such as user guides, training materials, and technical specifications for each implemented solution.
- Enhanced team performance by providing regular feedback, coaching, and mentoring to team members.
- Facilitated smooth transitions by conducting hands-on training sessions with end-users during system rollouts or process changes.
Sales Assistant
Wilmington Finance
2004.10 - 2008.01
- Provided critical support to a dynamic team, introduced new organizational strategies to streamline account management and operations.
- Increased sales by building strong customer relationships and providing excellent service. to over 100 assigned brokers.
Education
Bachelors - Business Administration
University of Maine
05.2003
Skills
Project Management
Process Improvement
Leadership
Critical Thinking
Planning, Monitoring, & Review
Strategic Planning & Risk Management
Strategic account development
Operations Management
Issue Resolution
Technology Implementation
Quality Assurance
Stakeholder Relations
Honors Achievements
- Employee of the Quarter - 2010, 2013, 2021
- Customer Service Excellence Award - 2019
Timeline
Sales Deal Manager
Prescryptive Health, Inc
2022.02 - 2022.10
Senior Implementation Project Manager
Express Scripts, Inc.
2008.11 - 2022.02
Sales Assistant
Wilmington Finance
2004.10 - 2008.01
Bachelors - Business Administration
University of Maine