Kristasia Butler
Las Vegas,NV
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
4
4
years of professional experience
Work History
Security Guard
Armed Security
05.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Team Lead
Target
10.2020 - 05.2022
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Receptionist
Kinder Care Daycare
04.2020 - 10.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Stock Associate
Hollister
03.2018 - 03.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
Education
High School Diploma -
Centennial High School
Las Vegas, NV06.2019
Skills
- Ground Patrol
- Microsoft Office
- Team Monitoring
- Team-Building Exercises
- Call Answering and Routing
- Customer Complaint Resolution
- Customer Service
- Data Research and Analysis
- Computer Proficiency
Timeline
Security Guard
Armed Security
05.2022 - Current
Team Lead
Target
10.2020 - 05.2022
Receptionist
Kinder Care Daycare
04.2020 - 10.2020
Stock Associate
Hollister
03.2018 - 03.2019
High School Diploma -
Centennial High School
Similar Profiles
Fidel Valdez MoyaFidel Valdez Moya
GardaWorld at Armed SecurityGardaWorld at Armed Security
Dashawn EvansDashawn Evans
NA at Visual Protection Security, Armed Security GuardNA at Visual Protection Security, Armed Security Guard
CHARLES VANDORNCHARLES VANDORN
Supervisor of Operations at Guard Armed Security G.A.S,LLCSupervisor of Operations at Guard Armed Security G.A.S,LLC