KRISTE DONIVER

Assists attorneys with case management and support; maintains and manages case files and documents in database; reviews databases. Prepare legal filings and briefs, adding Tables of Authority and Tables of Contents; performs cite-checking, proofreading, exhibit preparation, and electronic filing. Coordinates depositions, including scheduling, calendaring, and retaining court reporter services. Assists with discovery projects; uploads, organizes, and reviews key information. Prepares exhibits, case law/pleading binders, and case correspondence for depositions, hearings, and trial. Trains and mentors legal staff as needed.

Currently provide litigation support for Democracy: Voting Rights Litigation Team. Provided previous litigation support for The Criminal Legal System Reform and Democracy: Education & Youth ALIT Litigation Teams. Assist with research related to litigation, case development and/or projects related to the mission of the organization. Conduct research related to litigation/legal case development, i.e. verify evidence and investigate facts of case including, but not limited to, searching news media, scholarly journals, Westlaw Edge, Accurint, PACER, and internet sources. Able to multi-task and maintain a high level of organization in a fast-paced environment. Excel working both as a team member and independently on projects. Proven ability to quickly learn and integrate new information and skills. Communicate with witnesses, clients and others in person and over the phone as required. Specialize in complex trial preparations. Coordinate arrangement for service of subpoenas and summonses. Assisted with organizing yearly Youth Justice Action Month event pre pandemic and when working in the office responsible for most Legal Department events handle initial intake for case development. Processing all case related invoices and making sure they reach accounting for payment.

• Managed client files by updating them with current filings and orders, first point of contact with clients, answered approximately 25 client calls daily, collected retainer payments, handled monthly billing, prepared document folders for court.

• Answered all incoming calls pertaining to new or existing losses obtained and entered all information from callers into the system in order to efficiently report loss information. Set up claim appraisals, rentals, and ordered police reports as well as assisted with any other task needed to ensure proper claim processing.

• Handled and maintained a caseload of 247 clients, handled follow-up on accounts to ensure approval of Medicaid and SSI benefits. Communicated with caseworkers and adjudicators to get all necessary information needed for rapid processing and filed appeals.

• Responded to 60-95 customer inquiries daily. Researched and resolved problems relating to online trading issues, customer accounts such as fraud on debit and credit cards. Informed customers of any new accounts or products which would help manage their finances.

• Authorized 100-150 checks daily, electronically verified banking and residential information, accessed mainframes to make judgment decisions on transactions, trained new employees on policy and procedures of proper check authorization, detected fraud activity and notified proper authorities at that location.