Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristel Bah

Katy,TX

Summary

Spa Receptionist promoting positive impressions and quality customer service skills. Exhibits good manners, assists clients in treatment rooms and properly addresses scheduling issues. Consistently exceeds business expectations and customer satisfaction. Professional and industrious Spa Receptionist bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Spa Receptionist

JCPenny's Outlet
10.2017 - 11.2019
  • Handled payments and processed credit card transactions.
  • Escorted clients to spa areas, treatment rooms, and offices.
  • Communicated with spa team members if clients canceled or changed appointment times.
  • Developed relationships with guests to meet client needs and encourage repeat service.

Spa Receptionist/Hair Braider

Alli's African Hair Braiding
07.2014 - 09.2016
  • Handled payments and processed credit card transactions.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Developed relationships with guests to meet client needs and encourage repeat service.
  • Introduced new beauty products to consumers by informing clients about use and benefits.

Education

High School Diploma -

Sanderson High School
Raleigh, NC
06.1997

Skills

  • Customer Inquiries
  • Employee Performance Evaluations
  • Policy and Procedure Implementation
  • Service Promotions
  • Guest Relations

Certification

  • cosmetology Training - 1year

Timeline

Spa Receptionist

JCPenny's Outlet
10.2017 - 11.2019

Spa Receptionist/Hair Braider

Alli's African Hair Braiding
07.2014 - 09.2016

High School Diploma -

Sanderson High School

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Kristel Bah