Kristella Baidoe-Ansah
Merced,CA
Summary
Committed and hardworking, with experience assisting individuals . Dedicated to resolving issues, answering individual questions, and attending to individuals needs/ wellbeing Creative problem-solver versed in customer service and team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Supervisor
UC Merced
Merced, CA
10.2023 - Current
- Enhanced student engagement by incorporating interactive activities and supervisory support.
- Boosted student performance by providing individualized attention and feedback on assignments.
- Streamlined processes for scheduling, attendance tracking, and record-keeping, contributing to improved efficiency.
- Collaborated with faculty members to develop targeted strategies for addressing student concerns or issues.
- Improved overall satisfaction with campus services by actively soliciting feedback from students and implementing suggested improvements.
- Developed strong relationships with students, promoting trust and open dialogue about their needs and concerns.
- Managed day-to-day operations of the supervised area, maintaining a safe and efficient workspace for students to thrive in academically.
Cashier
El Pollo Loco
02.2022 - 08.2022
- Provided knowledge of menu items to help satisfy customer interests
- Engaged in teamwork with other coworkers and boosted morale
- Maintained professionalism with a patient and friendly attitude
- Oversaw and assisted in the training of upcoming cashiers: informed people of policies, procedures, and guidelines
- Received 5-star customer satisfaction rating through voice, chat, and email communications
- Addressed any customer complaints, escalating to management when needed.
Education
Bachelor's Degree - Public Health/ Psychology
University of California Merced
Merced, CA05.2026
High School Diploma -
Alexander Hamilton High School
Los Angeles, CA06.2022
Skills
- Proficient in two languages; English and Twi
- Organization and Prioritization
- Time Management
- Collaboration
- Communication
- Customer Service
- Patient Care
- Feedback Acceptance
Certification
- CNA - Certified Nursing Assistant
- First Aid/CPR Certified
- Food Service Handler
- Barbicide Certified
- Shear Haven Domestic Violence Training
Timeline
Student Supervisor
UC Merced
10.2023 - Current
Cashier
El Pollo Loco
02.2022 - 08.2022
Bachelor's Degree - Public Health/ Psychology
University of California Merced
High School Diploma -
Alexander Hamilton High School