Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Cristela Noriega Hernandez

San Juan Capistrano,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Student Supervisor

Ambuehl Elementary School
10.2023 - Current
  • Developed professional relationships with teachers and school administrators to integrate into team and best serve students.
  • Logged monitoring activities and notable incidents for school administrators.
  • Enforced school district guidelines with students across classes and levels.
  • Supervised cafeteria periods for different ages and maintained order.
  • Backed up classroom teachers by supervising students in classes, at recess or during special activities.

Loss Prevention Associate

Marshall's
05.2022 - Current
  • Maintain appropriate evidence, demonstrate understanding of law enforcement procedures and professionally participate in legal activities as needed (police calls, etc.) Identify and resolve internal and external theft
  • Consulted with store managers on bases to perform loss investigations.
  • Write reports in a clean and organized manner using our applications.
  • Answer phone calls, and maintaining paperwork organized in their proper file.
  • Fax or print out any paperwork needed to finish reports.
  • Make flyers or announcements for employees

Sales Associate, Customer Service, Cashier, key holder, team leader

Pure Blades
04.2019 - 11.2021
  • Sell collectibles and blades and up-sell and persuade customers to purchase top of the line merchandise
  • Restock merchandise and make sure everything is stocked and priced properly
  • Stocked, tagged and displayed merchandise as required.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

(Seasonal) Warehouse Associate

Amazon
06.2020 - 09.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Consistently lifted materials weighing as much as 50 pounds.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Hard-line, Flow, Soft lines, Cashier, Fitting Room/Operator, Cashier, and Hard line Trainer

Target
09.2015 - 04.2019
  • Stacked, loaded and unloaded materials to and from pallets, racks, and shelves.
  • Organized product and raw material to keep display area clean.
  • Assisted customers with selecting clothing items and accessories based on individual needs.
  • Greeted customers, identified needs and provided product advice.
  • Pressed and folded items upon arrival in store to increase visual appeal.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Answered and transferred calls to their proper department

Cashier, Cook and Crew Leader

Original Tommy's Hamburgers
06.2014 - 09.2015
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations, and procedures.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Education

High School Diploma -

Laguna Hills High School
Laguna Hills, CA
07.2023

Skills

  • Office equipment operation
  • Attention to detail
  • Time management
  • Document management
  • Customer Service
  • Office knowledge, answering telephones, faxing, transferring calls and making announcements
  • Fluent in English and Spanish
  • Proficient in Word, Power Point, and Excel
  • Investigative Skills
  • Case Management
  • Conflict Resolution
  • Internal Investigations
  • Video Monitoring
  • CCTV Systems
  • Documentation and Reporting

Additional Information

Worked with students and staff members when i was in high school and did a bit of community service in college as well. Worked on presentations and flyers. Proficient and knowledgeable using computers and or programs, Kept office clean and organized and assisted staff with paperwork.

Timeline

Student Supervisor

Ambuehl Elementary School
10.2023 - Current

Loss Prevention Associate

Marshall's
05.2022 - Current

(Seasonal) Warehouse Associate

Amazon
06.2020 - 09.2020

Sales Associate, Customer Service, Cashier, key holder, team leader

Pure Blades
04.2019 - 11.2021

Hard-line, Flow, Soft lines, Cashier, Fitting Room/Operator, Cashier, and Hard line Trainer

Target
09.2015 - 04.2019

Cashier, Cook and Crew Leader

Original Tommy's Hamburgers
06.2014 - 09.2015

High School Diploma -

Laguna Hills High School
Cristela Noriega Hernandez