LILIANA ALVARADO
Los Angeles,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hard working and resourceful approach.
Overview
9
9
years of professional experience
Work History
Student Worker
Los Angeles County Auditor Controller
11.2018 - 06.2022
- Maintained excellent customer service and positive attitude toward guests, customers, and fellow teammates.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Operated and maintained machinery and equipment to manage functionality and performance.
- Answered phones promptly and directed incoming calls to correct offices.
- Collected, arranged, and input information into database system.
Retail Clerk
Smart And Final
10.2014 - 02.2016
- Listened to customer needs and desires to identify and recommend optimal products.
- Assisted customers with prompt and polite support in person and via telephone.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Cashier
Michaels Arts And Crafts
09.2013 - 09.2014
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering the store and responded promptly to customer needs.
- Upsold additional products and services to customers, increasing revenue.
Education
Bachelor of Science - Business Administration
California State University
Los Angeles, CA05.2022
Associate of Science - Business Administration
East Los Angeles Community College
06.2020
Skills
- Database Entry
- Business Administration
- Professional and Friendly
- Front Office Support
- Telephone Etiquette
- Verbal and Written Communication
- Bilingual Communication
- Customer Service
- Mail Handling
- Office Equipment Operation
- Time Management
- Microsoft Office
- Office Management
- Telephone System Operation
- Clerical Support
- Attention to Detail
- File Management
- Business Communications
- Customer Loyalty
- Leadership
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Life is made up of a series of judgments on insufficient data, and if we waited to run down all our doubts, it would flow past us.
Learned Hand
Timeline
Student Worker
Los Angeles County Auditor Controller
11.2018 - 06.2022
Retail Clerk
Smart And Final
10.2014 - 02.2016
Cashier
Michaels Arts And Crafts
09.2013 - 09.2014
Bachelor of Science - Business Administration
California State University
Associate of Science - Business Administration
East Los Angeles Community College
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