Self-motivated, dedicated, and professionally minded early career researcher in the counterterrorism field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Worker
NCITE
06.2022 - Current
Worked in team environment to maintain high levels of productivity.
Took and followed detailed directions from others.
Reviewed documents and data to identify trends and patterns.
Maintained up-to-date records of research activities and results for future reference.
Utilized advanced analytical software to analyze data sets.
Customer Service Coordinator
It's All About Bees!
10.2021 - 05.2022
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Responded to customer needs through competent customer service and prompt problem-solving.
Monitored and reported on trends in customer interaction to evaluate processes and capitalize on improvement opportunities.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Responded to customer calls and emails to answer questions about products and services
Security Personnel
Roca Berry Farm
03.2020 - 12.2021
Maintained confidentiality of classified and sensitive materials.
Responded quickly to emergency situations to assess and deflect issues.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Crew Member
Raising Cane's
02.2021 - 07.2021
Operated register to process payments and collect cash payments for order totals.
Checked and restocked utensils and condiments in appropriate locations for guests.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
Worked well with teammates and accepted coaching from management team.
Assisted other team members to achieve goals
Education
Bachelor of Science - Criminal Justice
University of Nebraska At Omaha
Omaha NE
05.2025
None - General Studies
Lincoln East High School
Lincoln, NE
05.2021
Skills
Food and Beverage Service
Customer Engagement
Coordinating Project Kickoffs
Database Entry
Conflict Management
Content Coding
Public Presentations
Project Management
Legal Memos
Research and Analysis
Certification
President of the UNO Curling Club- July 2023- Present
Vice President of the UNO Curling Club- August 2022-July 2023
Notable Experiences
Briefed The Deputy Secretary of Homeland Security on NCITE projects.
Briefed U.S. Representative Don Bacon on NCITE projects.
Coordinated New Project Kickoffs meetings with several Government agencies.
Attended meetings with members of the Department of Homeland Security (DHS), Federal Bureau of Investigations (FBI), the National Counterterrorism Center (NCTC) and state and local government.
Participated in and won the "Sleeping Giants" war game.
Briefed the Government Accountability Office on counterterrorism best practices.
Presented NCITE research projects at the international ENVISION22 conference.
Timeline
Student Worker
NCITE
06.2022 - Current
Customer Service Coordinator
It's All About Bees!
10.2021 - 05.2022
Crew Member
Raising Cane's
02.2021 - 07.2021
Security Personnel
Roca Berry Farm
03.2020 - 12.2021
Bachelor of Science - Criminal Justice
University of Nebraska At Omaha
None - General Studies
Lincoln East High School
President of the UNO Curling Club- July 2023- Present
Vice President of the UNO Curling Club- August 2022-July 2023
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