Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Hi, I’m

Kristelle Mae Tajan

San Bruno,CA

Summary

Dynamic retail professional with a proven track record at Pandora, excelling in customer service and team leadership. Recognized for increasing sales revenue through strategic planning and effective coaching. Skilled in inventory control and problem-solving, fostering a collaborative environment that drives performance and enhances customer experience.

Overview

4
years of professional experience

Work History

Pandora

Assistant Store Manager
10.2024 - Current

Job overview

  • Rotated merchandise and displays to feature new products and promotions.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Pandora

Sales Manager
09.2022 - 10.2024

Job overview

  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

American Eagle Outfitters, Inc

Brand Ambassador
01.2022 - 09.2022

Job overview

  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Education

Skyline College
San Bruno, CA

No Degree from Business Management
05-2027

University Overview

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • POS systems
  • Employee scheduling
  • Hiring and training
  • Upselling and cross selling
  • Work Planning and Prioritization
  • Mentoring and coaching

Accomplishments

Accomplishments
  • Supervised team of 20 staff members.
  • Achieved 25% growth from last year's sales by completing employee training and revision of communications and motivation with accuracy and efficiency.

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Assistant Store Manager
Pandora
10.2024 - Current
Sales Manager
Pandora
09.2022 - 10.2024
Brand Ambassador
American Eagle Outfitters, Inc
01.2022 - 09.2022
Skyline College
No Degree from Business Management

Similar Profiles

CREATE PROFILE