Kristen Aleksich
Cuyahoga Falls
Summary
Results-oriented professional with over 15 years of experience in social program management. Adept at mentoring teams and implementing best practices to ensure compliance and optimize operations. Seeking to leverage strategic planning skills to foster professional development and improve service efficiency.
Overview
25
25
years of professional experience
Work History
Social Program Supervisor
Summit County Job & Family Services
Akron OH
08.2006 - Current
- Supervised program delivery and compliance with state and federal regulations.
- Developed training materials to improve staff performance and service quality.
- Coordinated interdepartmental collaboration to enhance efficiency in service provision.
- Implemented best practices for case management, improving client outcomes.
- Mentored junior staff, fostering professional development and knowledge sharing.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Upheld strict compliance with internal policies and external regulations governing the program''s activities, ensuring all operations ran smoothly without legal issues or complications.
- Coached team members on productivity strategies to accomplish challenging goals.
Social Program Coordinator
Summit County Jobs and Family Services
Akron OH
08.2004 - 08.2006
- Coordinated work program activities with outside providers in compliance with state and federal regulations for clients in receipt of TANF cash.
- Developed and maintained relationships with community partners to support program objectives.
- Managed daily operational tasks, ensuring compliance with state and federal regulations.
- Assisted clients in achieving self-sufficiency through workforce development and job training programs.
- Recommended sanctions for failure to meet work activity requirements and noncompliance.
- Connected clients with community resources, including housing, employment, and social services.
Case Manager Specialist II
Summit County Job & Family Services
Akron OH
11.2000 - 08.2004
- Determined eligibility for TANF, SNAP, PRC and Medicaid programs.
- Managed public assistance cases.
- Helped clients overcome employment barriers.
- Conducted interviews, verified income, assets, utilized the Ohio Benefits Systems.
- Ensured compliance with federal/state mandates.
- Maintained accurate, timely records of all actions, narratives, and correspondence.
- Assessed client employability, assign work activities, tracked participation, and addressed barriers to employment
- Identified potential fraud.
- Provided information on rights and responsibilities and make referrals to community resources.
- Prepare documentation for and testify at state hearings.
Education
Bachelor of Science - Sociology
Kent State University
Kent, Ohio, OH05-2000
Skills
- Staff training
- Staff development
- Document management
- Operational leadership
- Strategic planning
- Program management
- Staff evaluation
- Process improvements
Timeline
Social Program Supervisor
Summit County Job & Family Services
08.2006 - Current
Social Program Coordinator
Summit County Jobs and Family Services
08.2004 - 08.2006
Case Manager Specialist II
Summit County Job & Family Services
11.2000 - 08.2004
Bachelor of Science - Sociology
Kent State University