KRISTEN ANDERSON
Hoquiam,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Dental Assistant
Harbor Kids Dental
01.2024 - Current
- Prepared treatment rooms and sterilized instruments for patient appointments.
- Managed inventory levels of dental supplies to ensure availability during patient appointments. of dental supplies and ordered materials.
- Educated patients on proper oral hygiene techniques and habits.
- Educated patients on treatment procedures and post-procedure home care.
- Documented patient records with procedures performed and added notes taken to charts.
- Compiled patient records and assessed data for effective communication with dental staff. patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Coordinated patient records, scheduling, and insurance verification to streamline office operations.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Partnered with dental team to enhance workflow efficiency and ensure patient comfort.
- Performed follow-up calls to monitor patient recovery and reinforce care continuity.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Assistant Manager
Papa Murphy’s
10.2017 - 01.2024
- Managed daily operations to ensure smooth workflow and optimal team performance.
- Trained and supervised team members on food preparation standards.
- Coordinated inventory management to maintain stock availability and support service needs.
- Coordinated inventory management and ensured stock availability.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved customer inquiries and maintained high service standards.
- Organized training sessions for new hires to enhance onboarding experience and productivity.
Universal Service Officer
Twinstar Credit Union
01.2023 - 04.2023
- Assisted members with account inquiries and transaction processing to ensure seamless service delivery.
- Resolved member issues by applying effective communication and problem-solving skills, enhancing member satisfaction.
- Educated members on credit union products and services available to them.
- Maintained accurate records of member interactions and transactions for efficient follow-up and reference.
- Responded to phone inquiries and delivered accurate information to callers.
- Performed administrative duties such as data entry, filing, and record keeping.
- Collaborated with other departments to ensure prompt resolution of client requests.
Patient Care Technician
Fresenius Kidney Care
08.2019 - 10.2019
- Supported patient care by collaborating with nursing staff to ensure timely and effective interventions.
- Provided direct patient care and assistance to healthcare team members.
- Assisted in patient care under nursing supervision and support.
- Supported patients with mobility and daily living activities.
- Responded promptly to patient call lights, addressing needs and concerns to enhance patient comfort and satisfaction.
- Provided emotional support for patients and families during difficult times.
- Documented patient information accurately in electronic health records.
- Restocked medical supplies in unit to ensure availability for patient care.
Crew Member
Dairy Queen
06.2017 - 10.2017
- Served food to guests in a timely manner for positive guest experiences.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of work area and dining space throughout shifts.
- Collaborated with team members to streamline restaurant operations and enhance service delivery.
- Trained new crew members on procedures and responsibilities to ensure consistent service standards.
- Stocked supplies and ingredients to support daily operations effectively.
- Executed opening and closing tasks, including workstation setup, surface cleaning, and supply restocking, to maintain operational efficiency.
Education
High School Diploma - General Studies
J.M Weatherwax High School
Aberdeen, WA 09.2014 - 06.2018
Skills
- Patient record management
- Appointment scheduling
- Healthcare compliance
- HIPAA compliance
- Inventory management
- Administrative coordination
- Customer service
- Time management
- Attention to detail
- Problem-solving
- Team collaboration
- Cross-training
- Writing and verbal skills
Timeline
Dental Assistant
Harbor Kids Dental
01.2024 - Current
Universal Service Officer
Twinstar Credit Union
01.2023 - 04.2023
Patient Care Technician
Fresenius Kidney Care
08.2019 - 10.2019
Assistant Manager
Papa Murphy’s
10.2017 - 01.2024
Crew Member
Dairy Queen
06.2017 - 10.2017
High School Diploma - General Studies
J.M Weatherwax High School
09.2014 - 06.2018