Proactive and caring individual with 10+ years of experience in childcare combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
10
10
years of professional experience
Work History
Onboarding Program Manager
Coastal Ridge Real Estate
06.2022 - Current
Develop and deliver onboarding training programs for new employees, ensuring they have the necessary knowledge and skills to succeed in their roles
Develop and implement a comprehensive onboarding program for new hires to ensure a smooth transition into the company and increase employee retention
Evaluate the effectiveness of the onboarding training programs through feedback surveys and make necessary adjustments to improve the program
Collaborate with cross-functional teams to identify and address any gaps in the onboarding process, ensuring new hires have a seamless experience from day one
Develop and execute a mentorship program for new hires to support their growth and development within the company
Conduct regular audits of the onboarding program to ensure compliance with company policies and industry regulations and make recommendations for improvement
Collaborate with HR team to develop and implement diversity and inclusion initiatives within the onboarding program to foster an inclusive and welcoming work environment.
Property Manager
Coastal Ridge Real Estate
12.2019 - 06.2022
Managed a portfolio of over 380 units, ranging from multifamily to student housing
Negotiated and drafted leases and rental agreements with tenants
Handled tenant disputes, evictions, and lease enforcement
Developed and maintained relationships with vendors for repairs and maintenance
Conducted regular property inspections and reported any maintenance issues
Ensured proper collection of rental payments and delinquencies
Supervised and trained teams of onsite staff
Developed and implemented policies and procedures to ensure compliance with relevant laws and regulations
Identified opportunities for cost savings and implemented strategies to optimize property expenses.
Leasing Manager
Coastal Ridge Real Estate
08.2018 - 12.2019
Developed and implemented creative marketing strategies to attract potential tenants and increase property occupancy rates
Managed and coordinated all aspects of the leasing process, including marketing, touring, and lease negotiations, to ensure maximum occupancy and revenue for the property
Conducted market research to identify target demographic and develop leasing strategies based on findings
Coordinated and oversaw the training and development of leasing team members to ensure they have the knowledge and skills to effectively attract and convert potential tenants
Identified and pursued partnership opportunities with local colleges and universities to attract student tenants
Collaborated with property management team to develop and execute a comprehensive leasing plan, incorporating strategies for attracting and retaining tenants
Collaborated with property management team to develop and implement leasing strategies that align with the overall property goals and objectives.
Behavioral Health Professional
Blue School Inc
05.2015 - 07.2017
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Engaged with children on individual basis to build positive relationships and promote learning.
Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Observed and monitored client behavior and responses to treatment.
Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
Stayed current on mental health research to follow new developments and research in mental health field.
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA