Registered Nurse
Open To Work
Kristen Arena, BSN-RN
Prisma Health – Patewood Outpatient Endoscopy
Simpsonville,SC
Work Preference
Job Search Status:
Open to work
Desired start date:
Open to discussion
Desired Job Title
Phone Triage / Telehealth RNTelehealth NurseCare CoordinatorNurse AdvocatePatient Services Coordinator
Work Type
Full Time
Location Preference
Remote
Important To Me
Work from home optionPaid time offHealthcare benefitsPersonal development programsWork-life balanceCompany CultureFlexible work hoursPaid sick leave401k match
1
Compact Registered Nurse License - SC - #231480
20
Years of experience
1
BLS Certified
1
ACLS Certified
1
PALS Certified
Dynamic and dedicated BSN-RN with over 20 years of diverse clinical experience, specializing in Emergency Nursing, Telehealth/Phone Triage, Perioperative Care, Endoscopy, and Nursing Leadership. Expertise in delivering compassionate care across the lifespan, from infants to geriatrics, while effectively coordinating multidisciplinary teams and managing high-acuity patients. Proven leader in roles such as Charge Nurse and House Supervisor, demonstrating exceptional clinical judgment, autonomy, patient advocacy, and a commitment to fostering collaborative environments for optimal patient outcomes. Passionate about enhancing healthcare delivery through innovative practices and an unwavering dedication to patient-centered care.
Work History
4 Years 8 Months
10.2021 - Current
4 Years 8 Months
Charge RN – Endoscopy & Surgical Specialties
Prisma Health – Patewood Outpatient Endoscopy | Greenville, SC
10.2021 - Current
- Supervised nursing staff to ensure optimal patient care and adherence to best practices.
- Developed and implemented patient care protocols to enhance operational efficiency.
- Trained new nurses on clinical procedures, safety standards, and documentation requirements.
- Troubleshoot equipment, staffing, and provider issues to maintain efficient operations.
- Improved patient outcomes by consistently providing high-quality care and timely interventions.
- Consistently met or exceeded performance metrics through diligent monitoring of patient progress and proactive identification of issues requiring intervention.
5 Years
10.2016 - 10.2021
5 Years
Perioperative RN
Prisma Health – Hillcrest Memorial Hospital | Simpsonville, SC
10.2016 - 10.2021
- Improved patient satisfaction by addressing concerns, answering questions, and offering support before and after surgery.
- Enhanced patient safety by conducting thorough preoperative assessments and effectively communicating with the surgical team.
- Supplied education regarding nutrition, medication, pain and wound management and expected response to operative or invasive procedure and assessed knowledge level of patient or designated support person.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
4 Years 1 Month
08.2016 - 09.2020
4 Years 1 Month
Phone Triage / Telehealth RN
Bon Secours – Upstate Cardiology | Greenville, SC
08.2016 - 09.2020
- Managed high-volume patient calls for a large cardiology practice.
- Delivered patient-centered care through virtual consultations, enhancing access to healthcare services.
- Provided chronic disease education, medication counseling, remote monitoring, processing prescription refills, prior authorizations, and scheduled appointments.
- Coordinated care with home health nurses and clinical staff.
- Assessed patient conditions and provided tailored nursing interventions via telecommunication platforms.
- Maintained strict confidentiality standards while handling sensitive medical information in accordance with HIPAA regulations during remote consultations.
1 Year 6 Months
06.2015 - 12.2016
1 Year 6 Months
PRN Perioperative RN
Mary Black Memorial Hospital | Spartanburg, SC
06.2015 - 12.2016
- Provided periop care, delivered discharge instructions and post-operative teaching. Started all IV's, premedicated, assisted with nerve blocks and clipped patients as needed.
- Collaborated with surgical teams to enhance operational efficiency and improve patient outcomes.
- Educated patients and families on pre-operative and post-operative care instructions to ensure understanding and compliance.
- Monitored vital signs and provided immediate response to changes in patient conditions in the perioperative setting.
- Admitted, assessed and prepared ambulatory care patients for surgery in accordance with surgery center policies and individual patient needs.
8 Months
05.2015 - 01.2016
8 Months
PRN Emergency Department RN
Hillcrest Memorial Hospital | Simpsonville, SC
05.2015 - 01.2016
- Delivered emergency nursing care and collaborated with providers and multidisciplinary teams to ensure optimal patient outcomes.
- Provided critical care in high-pressure emergency situations, ensuring patient safety and comfort.
- Administered medications and treatments in accordance with established protocols and physician orders.
- Streamlined triage processes for efficient patient assessment and prioritization of care needs.
3 Years 7 Months
05.2011 - 12.2014
3 Years 7 Months
ER RN / House Supervisor
Pearl River County Hospital | Poplarville, MS
05.2011 - 12.2014
- Provided emergency nursing care including responding to all codes.
- Served as House Supervisor, managing hospital operations, staffing, and patient concerns.
- Attended interdisciplinary meetings with PT, OT, SW, directors.
- Collaborated with multidisciplinary teams to develop patient care plans.
- Planned, prioritized and provided nursing care by applying advanced specialty clinical nursing knowledge and skills to support comfort and safety of patients and families.
- Assisted physicians with diagnostic procedures, providing critical support during emergency situations.
- Coordinated patient admissions, discharges, and transfers to optimize hospital workflow.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
3 Months
07.2012 - 10.2012
3 Months
Emergency Department RN (Travel Assignment)
Newton-Wellesley Medical Center | Newton, MA
07.2012 - 10.2012
- Adapted quickly to new clinical environment and PulseCheck charting system.
- Assessed and triaged patient conditions in high-pressure emergency situations.
- Managed multiple priorities simultaneously while delivering exceptional nursing care in a busy 24/7 Emergency Department setting.
4 Years 10 Months
04.2007 - 02.2012
4 Years 10 Months
ER Charge Nurse / Patient Care Coordinator
Highland Community Hospital | Picayune, MS
04.2007 - 02.2012
- Managed ED patient flow and staff assignments as Charge Nurse while collaborating with physicians and clinical teams to improve throughput and patient satisfaction.
- Coordinated patient admissions and discharges, optimizing workflow efficiency in emergency department operations.
- Supervised nursing staff to ensure adherence to hospital protocols and patient care standards.
- Conducted regular assessments of patient conditions, facilitating timely interventions and care adjustments.
- Developed and implemented training programs for new nurses, enhancing team competency and performance.
- Led quality improvement initiatives that reduced patient wait times and improved satisfaction scores.
- Acted as a liaison between ER nursing staff and other hospital departments, facilitating clear communication channels to ensure seamless care transitions.
- Assessed staffing needs proactively, adjusting schedules to meet fluctuating patient volumes effectively.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Reduced wait times for patients with streamlined triage procedures and prioritization of critical cases.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
1 Year 3 Months
01.2006 - 04.2007
1 Year 3 Months
Medical-Surgical RN
Forrest General Hospital | Hattiesburg, MS
01.2006 - 04.2007
- Provided direct patient care and coordinated care plans with physicians and interdisciplinary teams.
- Monitored patients' vital signs and reported changes to healthcare team.
- Educated patients and families on post-operative care and recovery processes.
- Implemented infection control protocols, enhancing patient safety standards.
- Assisted with wound care, dressing changes and NG tube placement to maintain stable patient conditions.
- Administered blood products and monitored vital signs to address immediate concerns.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
Education
Bachelor of Science - Nursing
University of Louisiana At Lafayette | Lafayette, LA | 2020
Associate of Science - Nursing
Pearl River Community College | Poplarville, MS | 2005
Graduated with Honors
Skills
Emergency
Telehealth
Phone Triage
Perioperative
Endoscopy Nursing
Care Coordination/Charge Nurse experience in ER and Endoscopy
Patient/Family Education; Patient monitoring and follow-up
Autonomy & Teamwork
Certification
- South Carolina RN License (Compact) #231480
- BLS | ACLS | PALS
- Member of Unit Council at current position
Timeline
Charge RN – Endoscopy & Surgical Specialties
Prisma Health – Patewood Outpatient Endoscopy
10.2021 - CurrentRead more
Perioperative RN
Prisma Health – Hillcrest Memorial Hospital
10.2016 - 10.2021Read more
Phone Triage / Telehealth RN
Bon Secours – Upstate Cardiology
08.2016 - 09.2020Read more
PRN Perioperative RN
Mary Black Memorial Hospital
06.2015 - 12.2016Read more
PRN Emergency Department RN
Hillcrest Memorial Hospital
05.2015 - 01.2016Read more
Emergency Department RN (Travel Assignment)
Newton-Wellesley Medical Center
07.2012 - 10.2012Read more
ER RN / House Supervisor
Pearl River County Hospital
05.2011 - 12.2014Read more
ER Charge Nurse / Patient Care Coordinator
Highland Community Hospital
04.2007 - 02.2012Read more
Medical-Surgical RN
Forrest General Hospital
01.2006 - 04.2007Read more
University of Louisiana At Lafayette - Bachelor of Science, Nursing
Read more
Pearl River Community College - Associate of Science, Nursing
Read more