Melissa Omoruan
Brewster
Summary
Experienced Registered Nurse and Operational Leader with over 10 years of diverse healthcare experience, including direct patient care, clinical operations, and team management. Proven ability to deliver high-quality nursing care in both traditional and non-traditional settings, with a strong focus on care coordination, telehealth protocols, chronic disease management, and patient education. Seeking a remote RN position to leverage my clinical expertise and leadership background in a virtual healthcare environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Line Manager – Surgical Specialties
Optum
11.2022 - Current
- Manage clinical operations for multi-site specialty practices; oversee care delivery and resource allocation
- Lead daily virtual and in-person huddles with care teams to ensure optimal patient outcomes
- Utilize EMR to monitor patient flow, triage issues, and resolve clinical workflow barriers
- Coordinate with physicians and advanced practice clinicians to align care with patient needs
- Drive quality improvement initiatives, focusing on patient experience, safety, and remote efficiency
- Train and mentor clinical staff in policy adherence and care plan documentation
Health Services Administrator / Supervisor
The GEO Group Inc
07.2019 - 04.2021
- Directed all medical operations, including staffing, policy development, compliance, and patient care
- Monitored staff performance, licensed provider credentials, and clinical training completions
- Managed EMR entries, triaged patient concerns, and ensured continuity of care across facilities
- Facilitated remote communications and scheduling with external specialists and labs
Practice Administrator
Damian Family Care Centers
01.2019 - 07.2019
- Oversaw outpatient clinical workflows, care coordination, and compliance with healthcare regulations
- Maintained EMR accuracy and reporting; implemented remote access for telehealth documentation
- Supported interdisciplinary teams in care delivery, scheduling, and patient communication
Registered Nurse
NYC Health + Hospitals
06.2015 - 01.2019
- Conducted clinical triage, medication administration, and chronic care management
- Assessed patients using standardized protocols and escalated care as needed
- Educated patients on chronic conditions, medication adherence, and discharge planning
- Collaborated with care teams via secure messaging and EMR to coordinate follow-ups
Licensed Practical Nurse
Damian Family Care Centers
11.2013 - 06.2015
- Administered vaccines and medications, monitored vital signs, and documented care in EMRs
- Supported RN team in remote updates, follow-ups, and patient education
- Delivered patient-focused care in accordance with established care plans
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
North Brunswick, NJ01.2023
Associate Degree - Nursing
Jersey College
Teterboro, NJ05.2015
LPN Certificate - undefined
Jersey College
Teterboro, NJ02.2013
Skills
- Telehealth Nursing & Remote Monitoring
- Clinical Assessment & Triage
- Patient & Family Education
- Chronic Disease Management
- EMR Documentation (Epic, NextGen)
- Care Coordination & Case Management
- Regulatory Compliance & Quality Assurance
- Nursing Leadership & Staff Supervision
- HIPAA & Confidentiality Adherence
- Multidisciplinary Team Collaboration
Certification
- Registered Nurse – NYS License
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- Certified Correctional Health Professional (CCHP)
Timeline
Service Line Manager – Surgical Specialties
Optum
11.2022 - Current
Health Services Administrator / Supervisor
The GEO Group Inc
07.2019 - 04.2021
Practice Administrator
Damian Family Care Centers
01.2019 - 07.2019
Registered Nurse
NYC Health + Hospitals
06.2015 - 01.2019
Licensed Practical Nurse
Damian Family Care Centers
11.2013 - 06.2015
Associate Degree - Nursing
Jersey College
LPN Certificate - undefined
Jersey College
Bachelor of Science - Nursing
Chamberlain College of Nursing
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