Rachel Shellabarger
Littleton
Summary
Experienced Service Line Director with expertise in healthcare and managed care. Proven track record of delivering positive results in front office, human resources, financial management, customer service, billing, coding, patient collections, enrollment, provider onboarding, quality, and compliance. Skilled in training and supervising individuals and groups, creating effective systems and procedures, and coordinating and managing projects. Strong communication and interpersonal skills combined with analytical and problem-solving capabilities. Accomplished leader and team player driving optimal outcomes.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Service Line Director- Surgical Specialties
Littleton Regional Healthcare
01.2017 - Current
- Strategic focus to provide outstanding patient service, grow the service line, develop leadership, and manage resources
- Responsible for maintaining strong physician and administration relationships
- Functions at a high-level business acumen
- Project lead for the Ambulatory Clinic EMR migration, ECW to Cerner (Cerner Super User)
- Trained 80+ clinical end-users.
Practice Manager/Director of I.T.
Little Rivers Healthcare
01.2013 - 01.2017
- Staffing, management of all clinic staff and clinic operations
- All day-to-day operations for the clinic and Director of the I.T
- Department (multi-location).
Manager of Sleep and Neurodiagnostics
North Shore Medical Center
01.2009 - 01.2013
- Staff schedule, conduct sleep studies, manages all neuro testing, lab accreditation, scoring, frequent interaction with medical directors and referring physicians, writing of policy and procedure manual per AASM guidelines, QA, performance appraisals, prepare budgets, operate within a budget, hiring, payroll, marketing, troubleshooting equipment and installation of all sleep/neuro software and hardware
- All aspects of setting up and running a full-service Sleep Center and Neurodiagnostic lab.
Director of Lab Services
Sleep Specialists
01.2005 - 01.2009
- Staff schedule, conduct sleep studies, lab accreditation, scoring, frequent interaction with medical directors and referring physicians, writing of policy and procedure manual per AASM guidelines, A-Step, QA, performance appraisals, operate within a budget, hiring, payroll, marketing, troubleshooting equipment and installation of sleep software and hardware
- All aspects of setting up and running a full-service Sleep Center.
Sleep Center Manager
QuestCare Sleep Diagnostics
01.2004 - 01.2005
- Staff schedule, conduct sleep studies, lab accreditation, scoring, frequent interaction with medical directors and referring physicians, writing of policy and procedure manual per AASM guidelines, A-Step, QA, performance appraisals, operate within a budget, hiring, payroll, marketing, troubleshooting equipment and installation of sleep software and hardware
- All aspects of setting up and running a full-service Sleep Center.
Polysomnography /Technologist
St. Francis Hospital
01.1999 - 01.2004
- Lead scoring technologist from 2002-2004
- CPR certification; as well as the ability to perform basic and complex Polysomnographic testing, policy writing, patient education, analysis, and associated interventions
- Scoring using Rechtschaffen and Kales criteria
- RPSGT as of June 2001- # 3670.
Respiratory Therapist
St. Francis Hospital –Rehab Hospital
01.1997 - 01.1999
- Performed all modalities relating to the field of Respiratory Care, including ventilator management, administration of inhaled medications Oxygen/Asthma Protocols, CPR and Cardiology Procedures.
Certified Respiratory Therapist (Team Leader)
Good Samaritan Hospital
01.1987 - 01.1997
- Performed all modalities relating to the field of Respiratory Care, including ventilator management, administration of inhaled medications, Oxygen/Asthma Protocols, CPR, Cardiology Procedures and Pulmonary Function studies.
Education
Respiratory Therapy program -
Sinclair Community College
Dayton, OHAssociate of Applied Science -
California College of Health Sciences
San Diego, CASkills
- Communication Skills
- Multi-Tasking
- Prioritizing Time
- Management
- Organization
- Customer Service
- Conflict Resolution
- Strategic Planning
- People Management
- Operations Management
- Team Management
- Project Coordination
- Budget Control
Certification
- RPSGT, 06/01/01, #3670
- Registered Sleep Technologist
Associations
- AASM
- NH/VT MGMA Board of Directors - 2024
Awards
- 2010, Manager of Excellence
- 2011, Partners Continuous Performance Improvement Leadership Program (CPIP)
- 2012, Lucian Leape- National Patient Safety Foundation Recognition by NSMC
Hobbies and Interests
- Computers
- Scuba diving
- Reading
- Gardening
- Swimming
- Yoga
- Brazilian Jiu-Jitsu
Timeline
Service Line Director- Surgical Specialties
Littleton Regional Healthcare
01.2017 - Current
Practice Manager/Director of I.T.
Little Rivers Healthcare
01.2013 - 01.2017
Manager of Sleep and Neurodiagnostics
North Shore Medical Center
01.2009 - 01.2013
Director of Lab Services
Sleep Specialists
01.2005 - 01.2009
Sleep Center Manager
QuestCare Sleep Diagnostics
01.2004 - 01.2005
Polysomnography /Technologist
St. Francis Hospital
01.1999 - 01.2004
Respiratory Therapist
St. Francis Hospital –Rehab Hospital
01.1997 - 01.1999
Certified Respiratory Therapist (Team Leader)
Good Samaritan Hospital
01.1987 - 01.1997
Respiratory Therapy program -
Sinclair Community College
Associate of Applied Science -
California College of Health Sciences
- RPSGT, 06/01/01, #3670
- Registered Sleep Technologist
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