Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Omoruan

Brewster,USA

Summary

Registered Nurse with over a decade of progressive clinical, administrative, and quality improvement experience across correctional health, ambulatory care, and multispecialty environments. Proven track record in conducting audits, optimizing patient care delivery, ensuring regulatory compliance, and leading performance improvement initiatives. Adept at developing training programs, mentoring clinical staff, and implementing sustainable changes to improve health outcomes and operational efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Service Line Manager – Surgical Specialties

Optum
Westchester/Putnam Counties, NY
11.2022 - Current
  • Company Overview: Hudson Valley Region
  • Lead clinical operations and staff planning across multiple sites, aligning with patient care and regulatory goals.
  • Conduct regular rounding and performance audits; collect feedback from physicians, APCs, and patients.
  • Spearhead performance improvement projects targeting patient safety, compliance, and care delivery efficiency.
  • Oversee nursing competencies and partner with Director of Operations on strategic planning and clinical support.
  • Train, coach, and mentor nursing staff, fostering a culture of continuous improvement and accountability.
  • Lead initiatives aligned with regulatory requirements and assist with policy and SOP development.
  • Hudson Valley Region

Health Services Administrator

The GEO Group Inc.
Queens, NY
07.2019 - 04.2021
  • Company Overview: Queens Detention Facility
  • Managed all medical practice operations in a correctional setting; ensured compliance with DOH and facility regulations.
  • Conducted staff credentialing, audits, policy development, and incident response reviews.
  • Collaborated with HR and administration to address performance issues and promote regulatory adherence.
  • Oversaw training, site evaluations, and continuous monitoring of care delivery and documentation practices.
  • Queens Detention Facility

Practice Administrator

Damian Family Care Centers
New York, NY
01.2019 - 07.2019
  • Implemented practice policies to improve operational workflows and clinical compliance.
  • Led EMR optimization, inventory management, and interdisciplinary staff collaboration.
  • Oversaw financial and operational metrics to align with compliance and efficiency standards.

Registered Nurse

NYC Health + Hospitals
Bronx, NY
06.2015 - 01.2019
  • Company Overview: Vernon C. Bain Correctional Center
  • Delivered nursing assessments, administered medications, and coordinated chronic disease clinics in a correctional facility.
  • Evaluated treatment outcomes, monitored patient progress, and ensured accurate documentation and compliance.
  • Mentored and trained new nurses, educated patients on health management, and collaborated with medical teams.
  • Vernon C. Bain Correctional Center

Licensed Practical Nurse

Damian Family Care Centers
New York, NY
11.2013 - 06.2015
  • Company Overview: Vernon C. Bain Correctional Facility
  • Monitored vital signs, administered medications, and provided patient care under RN supervision.
  • Maintained compliance with facility guidelines and supported RN staff in documentation and health interventions.
  • Vernon C. Bain Correctional Facility

Education

Bachelor of Science - Nursing

Chamberlain University
North Brunswick, NJ
01.2023

Associate Degree - Nursing

Jersey College
Teterboro, NJ
05.2015

Licensed Practical Nurse -

Jersey College
Teterboro, NJ
02.2013

Skills

  • Clinical Audits & Survey Readiness
  • Quality Improvement & Risk Mitigation
  • Regulatory & Policy Compliance
  • Nursing Staff Training
  • Program Evaluation & Documentation Review
  • Corrective Action Plan Development
  • SOP Development & Best Practices
  • Committee & Interdisciplinary Collaboration
  • Health Services Oversight
  • CPR/BLS/ACLS Certification

Certification

  • RN License - 706407 - Melissa Bannermann (under maiden name)
  • Basic Life Support (BLS)
  • Advanced Cardiovascular Life Support (ACLS)
  • Certified Correctional Health Professional (CCHP)

Timeline

Service Line Manager – Surgical Specialties

Optum
11.2022 - Current

Health Services Administrator

The GEO Group Inc.
07.2019 - 04.2021

Practice Administrator

Damian Family Care Centers
01.2019 - 07.2019

Registered Nurse

NYC Health + Hospitals
06.2015 - 01.2019

Licensed Practical Nurse

Damian Family Care Centers
11.2013 - 06.2015

Bachelor of Science - Nursing

Chamberlain University

Associate Degree - Nursing

Jersey College

Licensed Practical Nurse -

Jersey College

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Melissa Omoruan