Kristen Barber
Phoenix,AZ
Summary
Bringing 21 years of hands-on experience across managing, serving, and bartending, l am deeply committed to crafting memorable and high-quality experiences for every guest.
My career in the service industry, spanning numerous restaurants, has been driven by a genuine passion for customer satisfaction, operational excellence, and fostering a positive, efficient environment where both guests and staff thrive. I excel at resolving conflicts and ensuring seamless operations.
Overview
15
15
years of professional experience
Work History
Bartender Shift Manager
The Main Ingredient Ale House & Cafe
03.2013 - 11.2024
- Enhanced customer satisfaction by efficiently handling beverage preparation and service.
- Maintained cleanliness of bar area to ensure compliance with health and safety standards.
- Teamed up with staff to cultivate an inviting space for visitors.
- Strengthened customer engagement to promote continued patronage.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Monitored guest interactions to ensure prompt service and address concerns effectively.
Server
Mother Bunch Brewery
03.2017 - 03.2019
- Addressed guest inquiries and needs promptly.
- Directed efficient handling of food and beverage orders, maintaining accuracy and timely service.
- Enhanced revenue by utilizing upselling methods and detailed knowledge of specials and promotions.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Enhanced dining experience through timely and attentive service to guests.
Bartender
La Piñata
03.2015 - 03.2017
Head Bartender/Beverage Cart
Hillcrest Golf Club
10.2011 - 06.2013
Coffee Barista
Olive & Ivy Marketplace
01.2010 - 02.2012
Education
Certified Laser Technician - Laser Didacticts
National Laser Institute
Scottsdale, AZLicensed Esthetician - Esthetics
Skin & Makeup Institute of AZ
Peoria, AZSkills
- POS system operation
- Health and safety
- Engaging personality
- Customer service expertise
- Creative mixology
- Service-oriented mindset
Timeline
Server
Mother Bunch Brewery
03.2017 - 03.2019
Bartender
La Piñata
03.2015 - 03.2017
Bartender Shift Manager
The Main Ingredient Ale House & Cafe
03.2013 - 11.2024
Head Bartender/Beverage Cart
Hillcrest Golf Club
10.2011 - 06.2013
Coffee Barista
Olive & Ivy Marketplace
01.2010 - 02.2012
Certified Laser Technician - Laser Didacticts
National Laser Institute
Licensed Esthetician - Esthetics
Skin & Makeup Institute of AZ
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