Kristen Bascom
Summary
Driven Sales Manager/Sales Representative 24 years of experience offering personalized, courteous service. Expert at managing sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals. Focused salesperson with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.
Overview
16
16
years of professional experience
Work History
Licensed Insurance Sales Representative
Self Employed
01.2008 - Current
- Provided expert advice on insurance products, guiding clients towards suitable coverage options for their specific situations.
- Managed a portfolio of multiple accounts, ensuring timely premium payments and policy renewals.
- Collaborated with underwriters to evaluate risks, develop pricing strategies, and ensure accurate policy quotes for clients.
- Conducted thorough needs assessments for prospective clients, identifying gaps in existing coverage and recommending appropriate solutions accordingly.
- Expanded client base by leveraging networking opportunities and generating referrals from satisfied customers.
- Provided ongoing support to existing clients, ensuring they remained satisfied with their coverage and the company''s services.
- Developed customized insurance plans for clients, ensuring their unique coverage needs were met.
- Enhanced company reputation through exceptional customer service and high-quality professional interactions.
Sales & Leasing Consultant
Gettel Kia Of Bradenton
12.2020 - 02.2024
- Performed informative vehicle demonstrations, comparisons and test drives, highlighting unique technologies and features offered in vehicles tailored to consumers needs and budgets.
- Assisted dealership customers in paperwork completion and other logistics to facilitate smooth vehicle delivery process.
- Facilitated smooth transitions between departments for new and old customers by setting clear expectations while ensuring top CSI ratings and reviews.
- Responded to internet and phone inquiries while scheduling appointment to visit the dealership.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
HVAC Sales/Comfort Advisor
Unique Services/ ARS
12.2020 - 01.2018
- Contributed to company growth by consistently meeting and exceeding personal sales targets.
- Upheld the company''s reputation for excellence by consistently delivering outstanding customer service experiences that exceeded client expectations.
- Demonstrated commitment to professional growth by attending industry conferences, workshops, and seminars as needed.
- Increased customer satisfaction by providing personalized comfort solutions based on individual needs, preferences and homes energy consumption analysis.
- Enhanced team productivity by sharing product knowledge and best practices with fellow Comfort Advisors.
Education
Ocean County College
Toms River, NJSkills
- Client Relationship Building
- Customer Service
- New Business Development
- Lead prospecting
- Proposal Preparation
- Consultative Sales Techniques
- Sales Quota Achievement
- Quotes and sales
- Critical Thinking
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Product Knowledge
- Sales expertise
- Sales strategy development
- Sales Presentations
- Sales process
- Sales Tracking
- Sales Planning
- Goal Setting
- Sales Coaching
FL 0215- P134214
Florida Life Incl Var. Annuities & Health
Timeline
Sales & Leasing Consultant
Gettel Kia Of Bradenton
12.2020 - 02.2024
HVAC Sales/Comfort Advisor
Unique Services/ ARS
12.2020 - 01.2018
Licensed Insurance Sales Representative
Self Employed
01.2008 - Current
Ocean County College
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