Kristen Bloomer
Guest services
Winter Park,FL
Summary
Dynamic and efficient Front of House Trainer at Bolay, skilled in employee coaching and catering operations. Proven ability to enhance team performance and customer satisfaction through creative problem-solving and effective training. Recognized for maintaining high cleanliness standards and fostering a friendly environment in fast-paced settings.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Front of House Trainer, Roast
Bolay
04.2021 - Current
- Performed deep cleaning of front-of-house areas to maintain cleanliness and presentation standards.
- Prepared and cooked food menu items according to established recipes and quality criteria.
- Trained new team members and operating partners on front-of-house operations and customer service standards.
- Processed customer orders and payments via phone securely and efficiently.
- Handled catering setup and to-go operations.
Daycare Worker
Faith Assembly
Lake Underhill
04.2020 - 04.2021
- Supervised children during playtime and structured activities.
- Ensured a safe and clean environment for all children.
- Communicated with parents regarding children's progress and behavior.
- Engaged children in creative play activities such as art projects, music time, story time.
- Assisted in potty training and diapering children as needed.
Cashier
Rocket Fizz
Park Ave
01.2019 - 08.2019
- Processed customer transactions efficiently and accurately at a busy retail location.
- Maintained product displays and organized stock to enhance visual appeal.
- Trained new staff on cashier procedures and customer service standards for consistency.
- Stocked shelves with merchandise when needed.
Education
Communication Sciences and Disorders BA - Speech Pathology
University of Central Florida
Orlando, FL07-2024
General A.A. - General Studies
Valencia College
Orlando, FL12.2021
Faith Christian Academy - Highschool Diploma
Faith Christian Academy
Orlando, FL05.2019
Skills
- Team player
- Hardworking
- Creative problem solving
- Efficient
- Friendly
- Punctual
- Authentic
- Fast-paced environment
- Catering operations
- Time management
- Employee coaching
Awards
- 2023 UCF Women's Soccer Intramural, finals
- Presidential, Citizenship, and Resiliency Award 2019
Languages
French
Limited
Certification
Florida Food Safety First
References
References available upon request.
Timeline
Front of House Trainer, Roast
Bolay
04.2021 - Current
Daycare Worker
Faith Assembly
04.2020 - 04.2021
Cashier
Rocket Fizz
01.2019 - 08.2019
Communication Sciences and Disorders BA - Speech Pathology
University of Central Florida
General A.A. - General Studies
Valencia College
Faith Christian Academy - Highschool Diploma
Faith Christian Academy