Kristen Bowles
Charleston,SC
Summary
Dynamic hotel manager with extensive experience in operational management and budget oversight. Proven ability to foster a positive work environment and enhance team performance through effective leadership. Skilled in developing systems and adapting to new challenges to drive operational excellence.
Overview
20
20
years of professional experience
Work History
Hotel Manager
Marriott Charleston
Charleston, South Carolina
11.2019 - Current
- Managed daily hotel operations ensuring efficient services and guest satisfaction.
- Implemented standard operating procedures for consistency across all services.
- Oversaw budget management and resource allocation for optimal operational efficiency.
- Ensured compliance with health and safety regulations throughout the property.
- Created a positive work environment for staff by providing guidance, support, recognition and motivation.
- Developed and implemented hotel policies and procedures.
- Managed hiring processes from job posting to candidate onboarding.
Director of Food and Beverage
Marriott Charleston
Charleston, South Carolina
04.2015 - 11.2019
- Managed vendor relationships to ensure quality sourcing of food and beverage products.
- Coordinated large-scale events, ensuring seamless execution of catering services.
- Ensured compliance with health codes and safety regulations in the kitchen and dining areas.
- Developed and managed departmental budget, revenue goals, and cost controls.
- Supervised the selection, training, development, and evaluation of staff members.
Director of Banquets
The Sanctuary at Kiawah Island Golf Resort
Johns Island, South Carolina
02.2012 - 04.2015
- Managed banquet operations for luxury events at premier golf resort.
- Supervised staff training and development for banquet service excellence.
- Oversaw inventory management for banquet supplies and equipment.
Event Director, William Aiken House
Patrick Properties Events
Charleston, South Carolina
02.2007 - 11.2012
- Coordinated logistics for multiple events ensuring seamless execution.
- Managed vendor relationships to secure necessary services and supplies.
- Collaborated with clients to understand their vision and requirements.
- Oversaw the entire event from conception to completion by providing direction and guidance.
- Maintained accurate records of expenses incurred while managing an event budget.
- Developed and implemented hiring processes for new employees.
Education
Bachelor of Arts - Business Administration
Duquesne University
Pittsburgh, PA06-2001
Skills
- Operational management
- Budget oversight
- Team leadership
- Outstanding communication skills
- Office and staff streamlining
- Human resources
Accomplishments
Auro Hotels GM of the Year, Finalist, 2026
Affiliations
South Carolina Certified Master Gardener, Clemson
Timeline
Hotel Manager
Marriott Charleston
11.2019 - Current
Director of Food and Beverage
Marriott Charleston
04.2015 - 11.2019
Director of Banquets
The Sanctuary at Kiawah Island Golf Resort
02.2012 - 04.2015
Event Director, William Aiken House
Patrick Properties Events
02.2007 - 11.2012
Bachelor of Arts - Business Administration
Duquesne University