Kristen Buonfiglio
Media,PA
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager / Executive Assistant
Radcliffe Group
10.2024 - Current
- Managed CIO’s calendar and coordinate meetings, financials, and personal account responsibilities.
- Lead 2025 office renovation initiative and managed employee Time & Attendance in Paychex.
- Planned annual events, including holiday functions and client gift exchanges.
- Monitored and maintained the company server room and office security systems.
- Streamlined office operations by implementing efficient filing systems and procedures.
- Managed vendor relationships, ensuring timely delivery of supplies and services.
- Oversaw budget preparation, tracking expenses to align with organizational goals.
Office Manager / Executive Assistant
UPL, NA, INC.
02.2020 - 02.2024
- Oversaw full office renovation project in 2022, coordinating with vendors and staff.
- Supported the Head of North America with calendar management, travel planning, expenses, and meeting coordination.
- Assisted HR with employee engagement, exit surveys, training logistics, and milestone recognitions.
- Joined the Safety Committee and promoted office safety initiatives and educational materials.
- Managed document storage, SOP creation, security systems, and PowerPoint design for corporate needs.
- Developed onboarding processes for new employees, enhancing training effectiveness and retention.
Office Manager
Manpower
10.2019 - 01.2020
- Ordered office supplies, answered inbound calls, and coordinated daily communications via Outlook.
- Participated in budgeting, created scheduling calendars, and maintained SharePoint documents.
- Supported coach calendars and updated candidate profiles in master databases.
- Coordinated office operations, ensuring optimal workflow and resource allocation.
- Developed and implemented efficient administrative procedures to enhance productivity.
Project Associate
C3i Solutions
03.2017 - 10.2019
- Earned two “Award of Excellence” honors (2017, 2018) for outstanding business continuity and expert classifications.
- Managed multiple Outlook mailboxes and assisted Project Managers with document tracking, program setup, and contract preparation.
- Performed background checks in SAP, provided technical support, and handled communication with Merck stakeholders.
- Audited payment classifications for Merck experts globally, ensuring compliance and accuracy.
- Joined the Engagement Team in 2019 to help coordinate employee events and initiatives.
- Facilitated communication between stakeholders to streamline project progress and resolve issues.
Project Coordinator
C3i Solutions
04.2015 - 03.2017
- Received the “MNSC Xcellence Award” in Q2 2015 and was named “Associate of the Quarter” in August 2016.
- Coordinated incoming/outgoing mail for the Merck National Service Center and ordered office supplies.
- Managed financial reimbursements and product returns through SAP.
- Oversaw shipment logistics and ensured prompt resolution of customer service requests.
- Maintained database and spreadsheets with accurate inventory and status.
Account Representative
C3i Solutions
07.2014 - 04.2015
- Provided customer service and call support regarding Merck pharmaceutical products.
- Maintained database records and offered support to medical personnel and consumers.
- Served on the Product Quality and Adverse Experience Checker Teams as an auditor.
- Mentored junior staff in best practices for managing accounts and enhancing customer satisfaction.
Education
MBA - Organizational Management
Eastern University
St. Davids, PA05.2024
BA - Communications Media
Lock Haven University
Lock Haven, PA05.2010
Skills
- Office & Project Management
- Executive Support & Scheduling
- Vendor Management & Contract Negotiation
- Office Administration
- Calendar & Email Management (Outlook)
- Microsoft Office Suite, SharePoint, Teams
- SAP, VIM, Concur, QuickBooks, and Paychex
- GIMP & Adobe Acrobat
- Event Planning & Coordination
- Analytical Thinking & Problem-Solving
- Customer Service & Relations
Certification
- CNP - Certified Notary Public - Pennsylvania
Timeline
Office Manager / Executive Assistant
Radcliffe Group
10.2024 - Current
Office Manager / Executive Assistant
UPL, NA, INC.
02.2020 - 02.2024
Office Manager
Manpower
10.2019 - 01.2020
Project Associate
C3i Solutions
03.2017 - 10.2019
Project Coordinator
C3i Solutions
04.2015 - 03.2017
Account Representative
C3i Solutions
07.2014 - 04.2015
BA - Communications Media
Lock Haven University
MBA - Organizational Management
Eastern University
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